Follow-up on the accommodation processes, expenses, and handle anycomplex issues* Communicate with all employees in the organization regarding anyadministrative issues* Ensure that office materials and supplies are stocked and efficiently used.* Ensure that the expenditure of stationery and office supplies are within theapproved budget.* Prepare quarterly reports that demonstrate the expenses of the department.* Coordinate with suppliers to provide private cars for employees when neededand send the monthly invoices to the finance department.* Contact several transportation providers and select the most appropriate offerto provide transportation means for site
employees.* Follow-up the preparation of suppliers’ contracts and ensure that the FinanceDepartment approved them.* Support in organizing events of the organization according to the approvedbudget.* Liaise with the maintenance team of the building ensuring the maintenance ofthe whole facility.* Follow-up the accommodation processes, expenses, and handle any complexissues when needed.* Follow-up the maintenance processes needed for the cars .* Follow-up on extracting and renewing the licenses of the organization cars* Support in handling other assignments within the scope of the department ifrequired to facilitate achieving the departmental goals.* Coordinate catering contracts for subcontractors at sites

* Follow-up on the accommodation processes, expenses, and handle anycomplex issues* Communicate with all employees in the organization regarding anyadministrative issues* Ensure that office materials and supplies are stocked and efficiently used.* Ensure that the expenditure of stationery and office supplies are within theapproved budget.* Prepare quarterly reports that demonstrate the expenses of the department.* Coordinate with suppliers to provide private cars for employees when neededand send the monthly invoices to the finance department.* Contact several transportation providers and select the most appropriate offerto provide transportation means for site
employees.* Follow-up the preparation of suppliers’ contracts and ensure that the FinanceDepartment approved them.* Support in organizing events of the organization according to the approvedbudget.* Liaise with the maintenance team of the building ensuring the maintenance ofthe whole facility.* Follow-up the accommodation processes, expenses, and handle any complexissues when needed.* Follow-up the maintenance processes needed for the cars .* Follow-up on extracting and renewing the licenses of the organization cars* Support in handling other assignments within the scope of the department ifrequired to facilitate achieving the departmental goals.* Coordinate catering contracts for subcontractors at sites.

Direct Channel

Coordinate and manage office building ancillary support services, to coordinate with procurement unit on local purchases of stationery, equipment, supplies and other company business related purchases.To review and approve the selection and purchase of all office related supplies stationary and be responsible for security of company assets and for arranging.To develop and manage effective internal and external relationships and to ensure high level public relations with employees & suppliers.To coordinate the collection and distribution of internal and external mail.To provide for efficient transportation assistance to company employees and visitors as per the company policy.To manage the security control personnel and to supervise, control and be responsible for the activities and movements of unskilled staff either employees or outsourced.To manage & supervise the performance of suppliers services such as physical security, cleaning, etc…To undertake recruitment, selection and interviewing for own team within limits of authority

Answer phones and greet visitorsSchedule appointments and maintain calendarsSchedule and coordinate staff and other meetingsCollate and distribute mailPrepare communications, such as memos, emails, invoices, reports and other correspondenceWrite and edit documents from letters to reports and instructional documentsCreate and maintain filing systems, both electronic and physicalManage accounts and perform bookkeeping

Manage, plan, and control the Night team to ensure a standard of service and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.Ensure the smooth running of the hotel at nights by making sure that staffing levels are at the optimum and that they perform tasks assigned to them • Deliver excellent customer serviceManage all night staff accordingly • Recruit staff when required in liaison with the General Manager.Provide an efficient and courteous information service for guests, knowledge of all company promotions and hotel pricing, to provide information to guests as requiredOversee/alter reservations for theater, trip/tour, restaurants, car hire, flights, etc. for guests.Serve food and beverage to resident guests at night if so requested by management, observing correct service and cash/charge procedures.Adherence to Company policies and procedures and licensing lawsCover switchboards if requested by management Ensure telephones are answered in a speedy and professional manner with an appropriate greeting.Ensure the banqueting rooms are set and fully serviced for the next day’s business and ensure all meeting rooms are cleaned and vacuumed nightly.Oversee the general upkeep of public areas, i.e. toilets, main foyer and porch, and all lighting levels for the same. Lobby area to be covered every night in preparation for the next day’s business.Liaise with all other departments on the special requirements of large groups or individuals and follow-through, e.g. morning paper delivery, placing gifts in rooms, group departure times, etc.Actively participate in any training and personnel exercises and remain current in all updatesDeal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all timesKeep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management and observe all requirements under Health & Safety at Work act

1. Ensure Outstanding customer care at all times.2. Maintains a friendly, cheerful and courteous demeanour at all times.3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.9. Adhere to company credit limit / floor limit policies.10. Allocate rooms to expected arrivals after checking the guests preferences and special requests.11. Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.12. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.13. Cross Check all billing instructions are correctly updated 14. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.15. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.16. Performs other duties as assigned, requested or deemed necessary by management.17. Ensure Front office log book and hotel log book is always updated and actioned upon.18. Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.19. Participate in hotel committees and task force assignments.

Operator agent , then i transferred to reception for 9 months , handling guest complaints, billing rooms throw Opera System