Army Reserves 1998-2006 Ft.Jackson SC, Jefferson Barracks MO.WORK EXPERIENCETelemarketing SpecialistDecember 2005 - March 2009 PREMIER EQUITY | State:MO Real Estate/Property ManagementI was responsible for making cold calls in a call center environment. I handled inbound calls to help prospects get an understanding of our service in the mortgage field. I was responsible for keeping a daily log sheet. which momitored my number of calls made, and the various areas called.CollectorAugust 2003 - December 2005 May Credit Services | Earth City, MO BankingI was reponsible for calling, and or skip-tracing past due accounts. This postion was done mostly by automated dialer. My daily goal was a specific dollar amount. I was required to keep a daily tracking sheet of the money collected. The program was being ran by an internet program, which required pc knowledge and internet knowledgeCSRApril 2000 - June 2003 SBC | Olivette, MO Telecommunications Servicesthis job required me to handle outbound and inbound phone calls. My goal was to troubleshoot phone problems and account info on inbound calls on my outbound calls, my goal was yo offer different services to pre-existing clients of SBC This job required me to work in a call center environment. Some days were operated by automated dialer, some days we did manual dialing. I also was required to keep a log of all adjustments to service accounts, and any products sold to pre-existing clients of SBCSpecialties: Creative writing,art-work,song-writing, telemarketing/customer service