George Stone Email & Phone Number

Raleigh, N.C.

- Perform migrations to and from multiple vendor PACS\VNA’s including Synapse, iSite, Horizon Radiology and Cardiology, Xcelera, Heartlab, IMPAX, Carestream, TeraMedica, Centricity, Freeland, and others.- Integration design and implementation of complex migration workflows into existing Radiology and Cardiology environments.- In depth MSSQL database analytics, including patient demographic and study data cleansing.

* Technical and Clinical Workflow Analysis of Radiology and Cardiology Departments* Administrator and Clinical Training for PACS and RIS applications* Advanced Application Troubleshooting* Network analysis and troubleshooting* Project Planning* PACS and RIS Implementation Planning and Management* PACS – RIS Integration Management* Modality Integration

Managed all technical issues for Emageon customer accounts in Wisconsin and Alabama.• Redesigned system architectures that lacked stability, and provided solutions to ongoing application issues.• Provided technical consultation services to customers through both site and enterprise system/application upgrades and expansions.• Managed customer clinical and technical processes that affected system operation, and customer satisfaction.• Created training plans, including organizing and planning, and provided customer application and technical training on product upgrades and enhancements.

Acted as the primary contact and focal point for multiple customers as Project Manager and Technical Service Engineer for PACS/RIS implementations. Duties included:• Project Manager for multiple, simultaneous PACS and RIS/PACS implementations throughout the continental U.S. • Responsible for managing customer expectations and project progress, during software development and deployment cycles.• Responsible for managing Merge-eFilm, Inc. resources to provide the smoothest customer experience, while managing implementation costs, and meeting contractual milestones throughout the implementation process.• Responsible for initial system design and all ongoing technical support prior to transfer to service.• Traveled frequently to critical sites to solve long-standing complex technical problems which could not be resolved by more conventional methods.

Interim Manager providing service of all in-process and in-place Radiology, Cardiology, and Oncology imaging networks across an enterprise network that included five hospitals and three outpatient centers.• Responsible for design, and implementation planning for upcoming G.E. Centricity PACS purchase and integration.• Responsible for DICOM/network integration and service for CT, MRI, CR, Ultrasound, Cath, Echo, and other modalities as needed.• Coordinated installation, implementation, and service with vendors, including G.E., Philips, Merge, Fuji, Heartlab, ALI, and others as necessary.

Recruited by G.E to provide service for G.E. and multi-vendor ultrasound equipment in the New Orleans territory.• Primary field engineer for major accounts including Ochsner, Tulane, LSU, East Jefferson Memorial Hospital, and West Jefferson Memorial Hospital.• Primary field engineer for DICOM, HL-7, and network integration of ultrasound and Centricity archive systems.• Increased contract revenue by 50% resulting in an increase of $250,000 annually.• Integrated multiple vendor ultrasound platforms with various PACS systems including G.E., Philips, Agfa, Merge, and ALI.

Senior Technical Service Engineer responsible for providing the highest levels of customer service to customers and field service engineers, by combining in-depth technical knowledge of over 30 different ultrasound systems with advanced troubleshooting methodologies.• Primary technical support for 36 field engineers for all ATL ultrasound Radiology and Cardiology products.• Provided remote and on-site support for technical and connectivity issues.• Created troubleshooting methodologies and processes, including supporting documentation. Attended hardware and software development team meetings.• Authored multiple technical publications including service manuals, upgrade instructions, installation instructions, training guides and documentation, and reference materials.• Designed, programmed and implemented two diagnostic software tools for field engineer use, with complete integration of both at the final phase• Advanced from board-test area to senior technical service engineer in four years, rather than the usual ten-fifteen years, achieving technical support representative in a year and a half and Senior Engineer less than two years later.