•Develop, quality-check, and deploy email marketing campaigns aligned with ecommerce promotional calendars, optimizing for engagement using industry best practices.•Collaborate with cross-functional teams to craft visually compelling email templates, interactive designs, and customer journeys that enhance storytelling and user experience.•Produce and manage high-quality digital assets for multi-channel campaigns, including email, SMS, and push notifications, ensuring alignment with brand standards and style guides.

•Led the design and launch of a responsive email template system for Braze, optimizing for mobile/desktop compatibility and efficient asset loading within the Braze CRM, which bolstered email engagement and aligned with brand standards.•Collaborated with designers to analyze Figma designs, creating modular, customizable email components that improved template flexibility and responsiveness.•Managed project planning and execution, overseeing all phases from requirement analysis to budgeting and timeline development, ensuring projects met client expectations.

•Completed a comprehensive 12 week training program, focusing on essential patient care skills such as vital signs monitoring, phlebotomy,EKGs, and medication administration, developing proficiency in healthcare documentation and operation of medical equipment.• Engaged in hands-on training scenarios to enhance practical skills, ensure adherence to healthcare protocols, and assist with daily livingactivities for patients, including patient interaction and acting as a liaison during family visits.• Obtained Patient Care Technician (PCT) certification, demonstrating competence in fundamental healthcare practices, including advancedtechniques in phlebotomy and EKGs.

•Learned PowerShell and AppleScript to optimize Windows and MacOS systems, innovating in telecom network management and streaming solutions.•Developed a Python-based web application to transcribe video content into text using ChatGPT, transforming them into user-friendly PDF study aids with advanced formatting.•Created a web tool using Python and JavaScript, designed to automatically generate customized, engaging cover letters for college applications based on user inputs.•Designed a PowerShell utility to efficiently scan and compile union job listings, creating detailed and organized PDF summaries to streamline the job search process.

•Assisted in patient care with a focus on accurate medication administration, vital signs monitoring, and patient history assessment, ensuring adherence to healthcare protocols.•Employed anatomy and physiology knowledge to understand patient conditions, aiding in the formulation of effective treatment plans and enhancing patient care.•Engaged in multidisciplinary teamwork, demonstrating effective communication and collaboration with healthcare professionals, contributing to cohesive patient care efforts.

• Design and develop marketing and servicing email campaigns for business partnerships as part of the Digital Messaging team.• Code responsive email templates with dynamic content and test for accurate rendering across email clients. Manage a highly dynamic workflow to ensure all projects consistently meet deadlines.• Develop solutions to marketing/messaging challenges using tools such as Movable Ink, A/B testing, Matchbox (a dynamic message branding tool), and modular content.• Collaborate with and provide subject matter expertise to internal clients across multiple teams in the areas of email best practices, company design/development standards, and tool capabilities. • QA testing: conduct code reviews and internal test sends to ensure all messaging meets or exceeds quality standards.

• Partner with stakeholders and third-party vendors to code and deploy email campaigns and gather requirements, test deliverability, prepare and deploy campaigns using Responsys’ platform.• Collaborate on strategy and lead the implementation of marketing assets, to ensure optimal campaign performance and support A/B testing initiatives as well as manage and anticipate clients’ needs to provide accurate campaign execution and proactive maintenance.•Track, measure and analyze early post-launch campaign activities, and resolve delivery and any performance problems related to setup or technical issues and assist the team with campaign optimization to ensure on-time and complete delivery of all marketing campaigns.

• Own development of all emails (one-off, lifecycle, and transactional) and partner with designers to translate mocks from Sketch into responsive emails that render properly across supported clients and devices. • Develop and maintain reusable email assets and templates via an HTML builder to create a library for future use. • Leverage templating languages to build out robust scalable email templates that incorporate personalization • Work with engineering teams to clearly document and incorporate merge tags/variables to support personalization • Manage the QA process for emails and use Litmus and live testing to ensure proper rendering• Maintain email code to ensure all our emails are always up-to-date with creative changes, our customer database and industry standards.• Comfortable exporting and optimizing assets.

· Worked with designers and marketing consultants to translate information architecture and process flows, to create and implement web portals built using PHP, HTML5, SASS, and JavaScript for companies such as Pfizer, Ipsen, Lupin Pharmaceuticals and Dermira.· Developed with HTML5 and CSS, and implemented cross-browser and device testing, to develop large scale email marketing campaigns for clients such as NBC, Intel, and Solosec, while using the Marketo CRM Platform.· Worked with project managers to help develop internal automated workflows and web scripts to improve email development and QA.

· Provide day to day oversight of Latin American design and development teams to ensure projects are completed on time, and deliverables are received.·Develop project plans with clients and external teams to track project milestones, scope necessary client deliverables, and ensure that client feedback is properly integrated into the design and development process.·Provide research towards the procurement of clients in diversity and inclusion tech spaces, through a method of market research, industry insights, and networking. Develop and design project pitches for potential future clients.

·Oversaw Elevate ERP software implementations by working with various Ellucian departments to define project goals, budget, and scope any software issues. Effectively communicated project updates to University Executives as well as the internal Product Development team to further improve the growth of the ERP platform using client feedback. ·Worked directly with universities to develop functional requirements based on specific university state requirements.·Built custom components, such as XML web integration tools in Ellucian software, based on gathered functional client requirements.

·Aided in the development of Parish Web page using Squarespace Content Management System·Helped in creating marketing and promotional materials for parish services·Provide tutorials on basic web development concepts to parish members

·Worked with New York University’s Courant Mathematics Department to redesign and develop assets for the Center for Mathematical Talent student website.·Developed website assets using HTML/CSS/JavaScript and Bootstrap technologies, and provided maintenance and support.

·Tutored college students in Java and principles of computer science as teaching well as good program design and methodologies. ·Helped students improve college application essays by providing editing services.

·Worked with ATS staff and NYU Google Apps team to compile and interpret statistical student data to aid in the migration of Blackboard to Classes web services.·Wrote technical documentation on NYU academic services and created informational flyers and posters to raise university-wide awareness of Google-provided services.·Aided in the creation and proofreading of campus-wide student/teacher training modules for ATS services.·Provided consultation to NYU professors and ATS staff on how to maximize efficiency when creating websites or web learning tools.

·Worked with Professor Miriam Ayres in the implementation of Pearson’s Online Learning system for Intermeddle Portuguese Language Course at the College of Arts and Science at New York University ·Set up grading system for over 80 students in 3 different course sections ·Weekly meetings providing instruction on how to create and edit assignments, implement feedback, and how to customize assessment tools.·Provided consultation on how to integrate Pearson’s Textbook Online learning system with NYU Sakaki Learning management System.

·Managed a research project on US market share of top Open Source and Licensed University Learning Management Systems.·Employed several Mechanical Turk workers to run web queries to collect data on LMS university adoption rates, platform transitions, and usage. Data was collected for over 1400 universities and examined to determine LMS usage model for a university.·Presented LMS project results to Chief Digital Officer for strategic planning and development of LMS for the University.

·Answered questions from students and staff concerning software and hardware systems ranging from image deployment to School wide Kiosk set up.·Solved Connectivity issues for residential students, as well as higher-level NYU departments.·Repaired and kept up to date over 200 NYU Mac and Windows public kiosks and computer labs. ·Tracked progression of incidents using the Remedy Action Request Ticketing System.

·Collaborated with Developer Evangelist, Rob Spectre, to improve Twilio’s Blog Content creation by creating an automation system between Google Documents and Wordpress by creating a Wordpress plugin.·Plugin developed with PHP and Google Drive API to convert a user’s Google Doc to a Wordpress post which retained text formatting, photos, videos content, and added syntax highlighting for tagged code blocks.·Created a Web application using Python and WrapBootStrap to create a Stack Exchange dashboard that allowed users to see question traffic and activity based on query.

·Worked at Weill-Cornel medical center under the guidance of Jennifer Prokop to work as a liaison for patients and families to enhance care by performing friendly visits, offering support, and listening to patients and their families. ·Performed a variety of tasks, including providing emotional support and therapeutic activities to make patients’ hospital stay friendlier and in turn increase patient satisfaction.

·Worked with doctors and medical Students at Columbia to develop skills in the biological & physical sciences, as well training in medical data gathering, recording, analysis, and clinical interpretation to better able to assess healthcare issues impacting underserved communities.·Volunteered in underserved Children’s Aid community clinics in the Manhattan area and Bronx, learning about the various roles of medical staff, public health disparities, and patient care. ·Worked in the Developmental and Regenerative Biology lab in Mt. Sinai Medical Center understanding the various mechanics and uses of IPS stem cells and retro viruses, with the aid of Dr. Jianlong Wang, and post doc. Junjun Ding.

·Organized patient files, and created research logs for over 20 Cancer clinical trials. ·Aided in helping with data collection and analysis for each several year long trials.·Shadowed Research Nurse Rachel Haydon learning about the clinical trials process as well as forming a research project idea centered on ethnic clinical trial awareness with fellow interns.