George Vanderkin Email and Phone Number
George Vanderkin's Location
Fox Island, Washington, United States, United States
George Vanderkin's Contact Details
George Vanderkin work email
- Valid
- Valid
- Valid
- Valid
- Valid
George Vanderkin personal email
n/a
George Vanderkin phone numbers
About George Vanderkin
I am trustworthy, tenacious, conscientious and I have an excellent work ethic. I have a wide range of experience from field technician to management of an IT staff as well as managing moves and projects.Specialties: IT Management, Project Management, Research, Documentation, Troubleshooting, Process Improvement
George Vanderkin's Current Company Details
George Vanderkin Work Experience Details
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Bookkeeper And Accountant (Not Cpa)Logic Staffing Mar 2009 - PresentUnited StatesMaintain the daily entries and manage the general ledger. Provide financial reports and make recommendations.
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It Manager, Web Designer And AccountantLogic Staffing Mar 2009 - Apr 2018United StatesAssist in the pioneering of Logic Staffing. Create documents used for the day to day operation. Purchase, setup and maintain the computer systems, network, WiFi and phone systems. Design and maintain the website http://www.logicstaffingworld.com Maintain the general ledger and books. Create any documents needed for Logic Staffing. Research and answer any questions regarding IT, Web, and Accounting.
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Imaging Services AdministratorBoeing Jul 2010 - Feb 2017Review Imaging Services requests (ISR) for printers and scanners for Boeing employees across the United States. Research the ISR for validity based on Boeing’s Statement of Work. Approve or decline the ISR requests. Negotiate for redeploy devices across the United States. Submit for acquisitions of new devices based on my research. Task other departments for the creation of print queues and other items. Follow up with the customers until the devices have been configured, delivered and installed. Maintain a positive work relationship with everyone I communicate with. -
Escalation ManagerUnisys Apr 2008 - Dec 2008Responsibilities included, but were not limited to the following: maintained regular communications with both internal repair technicians along with external customers; handled escalations across the United States which typically involved irate clients; ensured service levels exceeded standards through regular follow-up with internal staff and end users.Selected Highlight: Integral team member in the pioneering of the centralized escalation department -
Service Delivery ManagerUnisys Jul 2006 - Apr 2008Responsibilities included, but were not limited to the following: facilitated weekly client satisfaction meetings with the technicians, provided guidance on how to improve their service and reach their service score goals. Assigned calls to technicians in WA, OR, AZ and ID and followed up during the day making sure they met their Service Level Agreement (SLA). Coordinated and scheduled training for technicians to ensure proper training. Upon promotion, ensured a service delivery coordinator succession/backup plan was documented and the proper individuals were trained. Obtained and analyzed reports to ensure techs were completing the proper amount of closures per day as well as maintaining the proper stocking levels on parts. Followed up on the aged call monitoring reports ensuring all parts were accounted for. Looked for process improvements and implemented a process for resolve. Provided excellent support to the Unisys team which was documented by letters received throughout the years. Interviewing, hiring and performance evaluations. Used Click Schedule as well as SRMS for call tracking and tech assignment. Used Service Console for database of calls and some reports. Familiar with Remedy. Selected Highlight: Exceeded Service Level Agreement goals up to 7%.
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Service Delivery Coordinator - Interim Client Service ManagerUnisys Mar 2005 - Jul 2006Responsibilities included, but were not limited to the following: Assigned daily calls to techs in WA, OR, AZ and ID using SRMS. Followed up during the day making sure they were meeting the Service Level Agreement (SLA). Assisted the Client Service Manager with maintaining the budget. Followed budget guidelines for projects, direct hire, temp to perm and temp contracts. Performed as the Client Service Manager in his absence. Managed Tier 1, 2 and Tier 3 technicians for 24x7 support. Interviewed, hired, trained and counseled Technicians; travelled to multiple states for new contract implementation and process improvement. Created share point documents for the techs, which improved and streamlined the Service Delivery Coordinators daily routine. Selected highlights: Due to excellent team selection and effective delivery of service, Microsoft increased their PC purchase from Dell, which resulted in corporate wide recognition of our team from Dell. Client Infrastructure Representative 4 - Backup Service Delivery Coordinator
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Field Service TechnicianUnisys Jun 2002 - Mar 2005and Project lead solving PC issues with software as well as break/fix down to piece level. Additional responsibilities included: replacement of routers, updated servers; replacement and/ or repair of printers, card readers and time card machines. Assisted peers on projects when needed.
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Service Delivery CoordinatorUnisys Feb 2002 - Jun 2002Responsibilities included, but were not limited to the following: assignment of tech to daily calls using SRMS, for onsite location at Boeing; communicated to technician's pertinent information needed to perform their job. Tracked the technician's progress throughout the day making sure they met their service level agreement. Escalated issues, provided tech support via phone, and gave direction to the techs regarding printer repair and parts needed for their calls.
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Group Lead And Field TechnicianUnisys Dec 2000 - Feb 2002Had Top Secret clearance and worked onsite at Boeing Corporate Headquarters in the 2-25 building. I was responsible for the repair of desktop and laptop computers to include Apple desktops. I also repaired printers and plotters. I was the technician responsible for the repairs for the high level executives at Boeing.
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Field TechnicianMicroserv Apr 2000 - Dec 2000Repair of desktop and laptop computers as well as printers located onsite at Boeing in Seattle. Fix monitors, scanners and accessories as well.
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Field TechnicianIbm Aug 1998 - Apr 2000Repair of desktop and laptop computers and their accessories onsite at Boeing in the greater Seattle area. Repair of printers and plotters as well as scanners and monitors. -
OwnerThe System Works Mar 1993 - 2000Help desk, training in the use of software. Software installs, removal of viruses. Build computers to specifications. Repair desktop computers. Setup networks. Provide onsite support for events.
George Vanderkin Skills
Troubleshooting
Technical Support
Networking
Project Management
Service Delivery
Crm
It Management
Help Desk Support
Management
Sharepoint
Databases
Software Documentation
Pmp
Process Improvement
Software
Program Management
Integration
Vendor Management
Information Technology
Servers
George Vanderkin Education Details
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Othello High SchoolGeneral
Frequently Asked Questions about George Vanderkin
What company does George Vanderkin work for?
George Vanderkin works for Logic Staffing
What is George Vanderkin's role at the current company?
George Vanderkin's current role is Bookkeeper and Accountant (not CPA) at Logic Staffing.
What is George Vanderkin's email address?
George Vanderkin's email address is gv****@****ing.net
What is George Vanderkin's direct phone number?
George Vanderkin's direct phone number is +125323*****
What schools did George Vanderkin attend?
George Vanderkin attended Othello High School.
What are some of George Vanderkin's interests?
George Vanderkin has interest in New Technology, Gardening, Research, Cars, Photography, Software, Travel.
What skills is George Vanderkin known for?
George Vanderkin has skills like Troubleshooting, Technical Support, Networking, Project Management, Service Delivery, Crm, It Management, Help Desk Support, Management, Sharepoint, Databases, Software Documentation.
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