Create and implement the overall quality assurance strategy, including methodologies, tools, and best practices.Define quality metrics and objectives aligned with business goals and customer expectations.Manage and mentor QA teams, including hiring, training, and performance evaluations.Design and refine QA processes to ensure effective testing and defect management.Ensure that all software products adhere to quality standards, industry regulations, and compliance requirements.Identify potential quality risks and develop strategies to mitigate them. Oversee the selection and implementation of automation tools and frameworks to streamline testing processes.Ensure the development and maintenance of automated test scripts to improve testing efficiency and coverage. Evaluate and improve automation processes to adapt to evolving project requirements and technologies.Collaborate with software developers, product managers, and other stakeholders to understand requirements and ensure integration of QA practices into the development lifecycle.Work closely with operations, support, and business units to ensure that quality assurance activities align with overall project goals and deliverables.Track and analyze quality metrics to identify trends and areas for improvement.Provide regular reports and updates on the quality status of software products to senior management and other stakeholders.Oversee defect tracking, resolution processes, and ensure that issues are addressed in a timely manner.Stay abreast of industry trends and emerging technologies to continually improve QA practices.Advocate for and implement industry best practices in software quality assurance and testing.Oversee the budget for QA and testing activities, including tools, resources, and training.Ensure appropriate allocation of resources for QA activities, including staffing and tool investments.

• For the center of excellence, a cloud web-based automation portal was created, improving test capabilities and enabling the automation of over 200 test scenarios each month with zero coding (just drag and drop objects), execution, and view reports using a hybrid framework (keyword + data-driven) with a Selenium Web driver. Additionally, Python frameworks for APIs, such as performance testing frameworks using JMeter, were seamlessly integrated. • Optimized the efforts of automation by recording using Browser plugin and Play, Capture screenshots, Videos, Logs, and Performance metrics via Network traffic as HAR files from the client browser, auto defect creation integrated with Jira, execution cycle & Status across Gartner in various Products Talent Neuron, Profession Service Automation, Digital Benchmark Performance, Metrics that Matters, Technical Roadmap Builder, etc., • Initiated the Performance tools JMeter and Visual Studio performance tester across various products in the AWS Cloud. Dynatrace is used as a monitoring tool. • Initiated the Security tools Whitehat, Acunetic, Checkmarx, New Relic, and Tenable across various products analysing cross-site scripting, dead links, security for web controls, etc. by adhering to the vulnerability class. • Initiated a seamless integration of CI/CD tasks for build and deployment processes, enabling rapid feedback loops; increased deployment frequency by 40% while ensuring consistent quality of deliverables across all projects.• Introduced an automated reporting system within the CI/CD pipeline that generated actionable insights on result outcomes and deployment metrics; contributed to a 15% reduction in operational costs without compromising product integrity.