George Alexander Email & Phone Number

Houston, Tx, Us

Irving, Tx, Us

Lenexa, Ks, Us

Lenexa, Ks, Us

Lenexa, Ks, Us

Waller, Texas, Us

Philadelphia, Pa, Us

Authorized Contacting Partner for Comcast Business and Xfinity Business, Cat5 cable technician, Inside wiring• Independently manage Cisco routers and switches, voice gateways, phones, modems and video or CCTV endpoints while reviewing and revising documentation, by company standards• Guarantee under SLA and provide solutions to local incidents, while giving support to different kinds of cisco, telephony, and network environments • Developed processes to maximize telecommunications services while identifying and resolving operational issues, which hinder site stability and availability.

Develop new processes to complete project milestones in timely mannerMitigate issues that arise with flow of projectTake baselines of project decline or success and adjust project life cycle

• Participate with the procurement team for 10s of thousand to multi-million-dollar telecommunications contracts, for Fortune 500 companies and franchises, while coordinating and managing special teams on tracking project changes and development • Manage multiple network cabling, audio/visual, CCTV, and other telephony or telecommunications projects, while raising project completion by 70%, establishing new processes in mitigation and project completion, using new methods in project management such as Agile. • Responsible for training and managing special teams of customer and technical support on the implementation of sensitive project specifications, as well as how to engage and document new issues that may arise

• Use Mac OS to format Atlassian JIRA database dashboard JIRA methods and formulas to feed program bug information to developer team• Perform load and performance test on software, also suppling post implementation support while using benchmarks to set goals for customer support • Assist in UX/UI, QA and social media development of the software

Lubbock, Tx, Us

• Provide break fix solutions to various POS environments, as well as, set up and install new POS environments, including payportal software and pinpad• Clocked a completion rate of 150% taking on new assignments, on the count of learning both the software as well and physical hardware standards leading the team in service goals• Responsible for work truck, and inventory management of IT assets in Harris Co.

Palo Alto, Ca, Us

• Have a consistent knowledge of all HP computer, mobile devices, products and features • Be able to demonstrate the uses, advantages, and features of products to customers • Assess customer needs, and provide solutions based on those needs, while helping the customer at the point of sale to get the best deals possible

• Work from shop to fix the screens and batteries on various cellphone and mobile devices • Install network devices, racks and servers in client suites per supervisors’ orders • Troubleshoot and upgrade CPU, RAM memory, virus problems also load and install requested software products and test before returning to customers

Menlo Park, Ca, Us

• Manage, update, and configure network availability, between over 400+ windows 2012 servers, dell client workstations and shop floor devices and network assets • Use skype business to manage and troubleshoot, Microsoft office, active directory profile permissions, and ip network issue and perform migrations on windows 8 and windows 10 machines• Responsible for developing new processes to resolve high voltage related problems with industrial mechanics on the shop floor with network and local LAN equipment

• Supervise, instruct and lead carpenter team to complete projects in a timely manner and neat fashion, including but not limited to painting, roofing and flooring of commercial and residential projects• Train employees on the use of power tools, the use of safety equipment, and the use of cation with power tools as well as various commercial materials• Engaging in the procurement, contract production, and closing of projects with property owners and realtors, meeting deadlines and environmental goal Responsible for training crew personnel on new processes and safety protections and proceduresConsult various realtors and property owners on contract terms and material cost Consult various realtors and property owners on energy consumption and various alternatives to decrease energy usage

New York, Ny, Us

● Lead train, supervise and dispatch small 4-man team on technical contracts ● Working knowledge of work scopes, while holding an expert knowledge of environment● Troubleshoot LAN/WAN, CCTV, alarm system, patch panel, switch, server, POS, Avaya Phones systems as well as other cisco devices, for a tri county area while keeping customer expectations high