George Alexopoulos Email & Phone Number

Athens, Attiki, Greece

Responsible of the Manufacturing sector of Microsoft's (Greece, Cyprus, Malta) Enterprise Commercial Accounts

Athens, Attiki, Greece

Managing Energy & Utilities, Construction & Telco customers (private sector).Responsible for P&L, Sales Engagement from identification of a lead, to successful closure and delivery of the Opportunity.

Athens, Greece

Athens, Greece

London, United Kingdom

October 2016 - Feb 2018IRIS SoftwareLead Business analyst - IRIS – FOCUS Transformation ProgramThe FOCUS program intends to consolidate all IRIS business units under one group of IT platforms (Marketo, NetSuite and CPQ).Lead Business Analyst focusing on the end-to-end Sales and Marketing processes (Marketing and Sales Campaigns, Leads, Opportunities, Quotes, Sales Orders, Contracts, Renewals).• Facilitating workshops to elicit and analyze business requirements (via… Show more October 2016 - Feb 2018IRIS SoftwareLead Business analyst - IRIS – FOCUS Transformation ProgramThe FOCUS program intends to consolidate all IRIS business units under one group of IT platforms (Marketo, NetSuite and CPQ).Lead Business Analyst focusing on the end-to-end Sales and Marketing processes (Marketing and Sales Campaigns, Leads, Opportunities, Quotes, Sales Orders, Contracts, Renewals).• Facilitating workshops to elicit and analyze business requirements (via Business Process Modelling, “As Is” & “To be” process design)• Reviewing and signing off Functional & Technical Requirements documentation produced by vendors• Leading systems integration design (Marketo – NetSuite, NetSuite – CPQ)• Working as a Functional Architect of the end-to-end solution covering all Marketing and Sales processes and their corresponding systems (Marketo, NetSuite, CPQ) • Leading data migration activities; responsible for mapping and transformation of data across systems and data entities• Assuring testing quality and coverage during all test phases by producing and reviewing testing deliverables• Deliver training presentations to key client stakeholders• Hands on NetSuite Configuration (UI, Saved Searches & Reports, Workflows)LexisNexis UK - CRM Consultant- LexisNexis UK – Global Transformation This global CRM program aims to transform and align the LexisNexis CRM systems across the UK, USA and Pacific using the Agile (SCRUM) delivery methodology. Functional expert for Siebel eMedia with a focus on the Sales and Marketing processes utilizing the following Siebel capabilities: Campaigns, Opportunities, Quotes, Orders, Agreements and Installed Assets.• Elicit and analyze business and functional requirements using the SCRUM - Agile delivery methodology• Design and amend new/existing Campaign Management business processes• Data Migration functional lead co-ordinating source and target systems analysis• Deliver training presentations to key client stakeholders Show less

London, United Kingdom

-Scottish and Southern Energy – Supply Transformation Program Technical and functional expert for:• Siebel eEnergy (Customer Management, Order Management, Complaints Management, Products)• Siebel Industry Marketing (Marketing Planning, Campaign Management)Responsible for the management of client stakeholders and offshore delivery teams. More specifically, George’s responsibilities include: • Workshops facilitation• Requirements elicitation• Requirements… Show more -Scottish and Southern Energy – Supply Transformation Program Technical and functional expert for:• Siebel eEnergy (Customer Management, Order Management, Complaints Management, Products)• Siebel Industry Marketing (Marketing Planning, Campaign Management)Responsible for the management of client stakeholders and offshore delivery teams. More specifically, George’s responsibilities include: • Workshops facilitation• Requirements elicitation• Requirements analysis• Business process design• Functional design• Users training• Build’s complexity estimation• Key client stakeholder presentations• Testing (functional assurance, assembly testing) Show less

Athens, Greece

-WIND S.A. – Complaints ManagementResponsible for analysing and implementing the automation of WIND's trouble tickets and service requests solution through Siebel CRM systems using Smarts Scripts, escript and Workflows (Siebel 7.5).-Vodafone GR – Number Portability ProgramLeading the implementation and deployment of the Number Portability solution for Vodafone. Changing the Number Portability process required major changes in Vodafone's business and CRM systems (based on Siebel… Show more -WIND S.A. – Complaints ManagementResponsible for analysing and implementing the automation of WIND's trouble tickets and service requests solution through Siebel CRM systems using Smarts Scripts, escript and Workflows (Siebel 7.5).-Vodafone GR – Number Portability ProgramLeading the implementation and deployment of the Number Portability solution for Vodafone. Changing the Number Portability process required major changes in Vodafone's business and CRM systems (based on Siebel 7.8) using escript, workflows and Web Services for Siebel integration.-Vodafone GR – Fixed Acceleration ProgramThe project included the build of all integrations between Vodafone's internal and external systems, managing customers' requests and provisioning flows. George was responsible for designing and implementing: user interfaces, provisioning flows and integration web services (based on Siebel 7.8 and Siebel 6.3). Show less

Kimi, Greece

Compulsory Military Service: Fulfilled.

Athens, Greece

Working as a Network administrator, George was responsible for:• maintaining laboratories hardware• student training of systems usage• developing software for improving systems time responsiveness

Athens, Greece

George worked as a key member of a team for developing web applications (ASP) for chemical, facility, and hazardous waste management.

Msc, Management Information Systems, 2:1

Bsc, Computer Science, 2:1