George Castro Email & Phone Number
@intercom.io
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Who is George Castro? Overview
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George Castro is listed as Workday Consultant | Global People Operations l Helping customers to improve and sustain business operations using Workday | Certified in HCM, Talent, People Analytics, Peakon Employee Voice at TopBloc, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at intercom.io and a matched LinkedIn profile for George Castro.
George Castro previously worked as Workday Consultant II at Topbloc and Workday Consultant I at Topbloc. George Castro holds Associate'S Degree, Business Administration And Management, General from Depaul University.
Email format at TopBloc
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AeroLeads found 1 current-domain work email signal for George Castro. Compare company email patterns before reaching out.
About George Castro
Drawing from my extensive background in People Operations within Tech, I can confidently say that I bring a deep understanding of HR processes that enhance the value I provide as a consultant.I've held diverse career experiences, and developed a strong skill set that includes relationship building, outstanding communication and critical thinking.These skills—when paired with my certifications in Workday—enable me to efficiently collaborate with clients and provide solutions that are specifically customized to their needs.
George Castro's current company
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George Castro work experience
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Workday Consultant I
Current- Identify, prioritize, and implement best practices from a solutions perspective for Workday based on gathered requirements. -Support Architects, Leads, and Project Managers in projects with Workday integration methods such as EIB, SmartLoader, and Advanced Load. - Lead effective meetings and briefings for internal and external representatives. I often.
Senior People Operations Associate
- Provide coaching, development, and training to enhance Workday enablement and accountability - Curate workday reports for HR Leaders, Executives, and Managers seeking finance, headcount, attrition reports, and other- Built and implemented self serve employment verification and travel letters in Workday- Intercom named a 2022 Inc. Best Workplaces honoree
People Operations Associate
- Produce reports using Workday, carry our regular data audits and support compliance-related requests.
- Manage new hire onboarding and pre-onboarding process for all US based new hires.
- Support cross-functional projects and initiatives, and drive process improvements.
People Operations Coordinator
- Maintain functional and system documentation for Workday
- Coordinate global onboarding & offboarding process
- Administer global verifications of employment
- Conduct and manage global background checks through HireRight
- Assist with administration of company benefits programs: healthcare, dental, vision, and perks
Customer Support Specialist
- Own customer communications and issues from initial contact until resolution.
- Ensure that all customers have a great experience with the product by ensuring it is easy to use, reliable, bug-free, and fast as possible.
- Work directly with product teams to identify current issues and, synthesizing the diverse feedback from customers.
Customer Success Associate
- Handle all concerns or interrogations from workers or clients; address legal and personal information with compassion, respect, confidentiality, and discretion.
- Interface and communicate with relevant teams to ensure premium quality service and provide insight into the client's needs and the customer success team performance.
- Navigating to shift pages and user profiles to contact workers and clients if there is a late cancelation or issue, and backfilling the job if requested.
Customer Support Specialist
- Manage client's incidents and requests while providing superior customer service, ensure all requests are recorded, tracked and followed up on the incident management platform.
- Answer product inquiries with up-to-date knowledge of sales, facilitate operations that impact the ability to meet the needs of the customer, follow up with customer's and ensure compliance with SLA commitments.
- Perform technical and troubleshooting support and ensure clients get the value of product features through installation and configuration, prepare FAQ'S, and upgrade articles in Knowledge Base.
- Perform on-call duties, interface with both management and customer in resolving escalating issues and drive customer adoption by gathering client’s feedback through the incident management platform
George Castro education
Associate'S Degree, Business Administration And Management, General
Bachelor Of Arts - Ba, Industrial And Organizational Psychology
Master'S Degree, Industrial And Organizational Psychology
High School Diploma
Frequently asked questions about George Castro
Quick answers generated from the profile data available on this page.
What company does George Castro work for?
George Castro works for TopBloc.
What is George Castro's role at TopBloc?
George Castro is listed as Workday Consultant | Global People Operations l Helping customers to improve and sustain business operations using Workday | Certified in HCM, Talent, People Analytics, Peakon Employee Voice at TopBloc.
What is George Castro's email address?
AeroLeads has found 1 work email signal at @intercom.io for George Castro at TopBloc.
Where is George Castro based?
George Castro is based in Chicago, Illinois, United States while working with TopBloc.
What companies has George Castro worked for?
George Castro has worked for Topbloc, Intercom, Moonrise, and Spotme.
How can I contact George Castro?
You can use AeroLeads to view verified contact signals for George Castro at TopBloc, including work email, phone, and LinkedIn data when available.
What schools did George Castro attend?
George Castro holds Associate'S Degree, Business Administration And Management, General from Depaul University.
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