C.U.T.E. Technical Engineer
CurrentCommon Use Terminal Equipment - Main Terminal and Satellite Building.Responsible for CUTE/CUSS equipment in check-in, gate and back-office positions.• Remote/on-site technical support under strict response and resolution time requirements.• CUTE/CUSS hardware maintenance and weekly consumable provision.• Technical assistance/troubleshooting for various airline applications (SITA, Amadeus, Sabre, etc).• HPSM logging duties (Incident, Problem, Knowledge and Service Request Management)• ITIL/ISO 20000 compliant.