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• Developed new and cultivated new business from existing clients with Financial Institutions with regards to Financial Services positions – AML, Compliance, Fund Accounting, Derivatives, Credit Default Swaps, Origination, and related IT functions• Contacted and acted as point of contact for existing clients• Developed new business thru cold-calling and skill marketing candidates• Worked with Perm division for perm orders received by myself and warm called Perm accounts for Temp services• Worked with recruiters with respect to job specs and ‘must haves’ to ensure better client candidates were presented to clients• Worked with other divisions of Robert Half to cross sell services• Trained and mentored new Account Executives• Reactivated old account that brought in $60,000/month of Gross Profit• Worked with Robert Half Executive Search to bring on a major bank client for positions at $150,000 to $250,000 annual salaries• Met with C-level executives to develop new and expand existing business’

• Managed a set group of accounts with regards to providing exceptional service for executive searches, direct searches, and temporary staffing needs• Developed and expanded existed business lines with meetings and networking• Communicated job requirements to recruiters to ensure recruitment endeavours delivered proper deliverables as to client specifications• Actively recruited for difficult recruitment needs and difficult searches• Ensured client desires, satisfaction, and expectations were always met• Interviewed potential candidates for various positions; C-level executives and other professionals• Met with team for morning meetings to share and to further support active recruitment activities• Inputted all client contact to CRM tool• Managed recruitment and interview processes for positions such as IT, professional VP’s, Accounting & Finance, HR professionals, Sales & Advertising, Trades Professionals, Logistics & Transportation, and others• Greatly expanded the direct recruitment business and technical staffing business lines

• Maintained relationships and created unique solutions to HR challenges at external clients, which included Intercontinental, Kelron Logistics, Bentall Kennedy, ScotiaBank, Dofasco, Livingston, Canada Cartage, Metro, Lake Ridge Hospital, Intact Insurance (formerly ING Insurance), TD, The Dominion Insurance Company of Canada, Carlson Wagonlit, HBC, Xstrata Nickel (formerly INCO), SNC Lavalin, First Canadian Title Insurance, CIBC, BMO, CAMH, Guess, USC Education, Labatt’s, Transcomm, WSIB, Deloitte, Shoppers Drug Mart, RBS, Symcor, Worker’s Compensation Board of Nova Scotia and others;• Helped develop, facilitate and implement the global engagement survey for external client 15,000 employees on 3 continents;• Managed Mississauga Branch; the team had 2 Business Development Managers, 2 Recruiters and a Receptionist/Marketer• Increased revenue at Mississauga Branch by $250,000 – making it solvent for 2009• Trained external clients and recruiters on Behaviour Based Interviewing techniques• Trained Business Development Managers on networking and account management techniques• Managed the branch’s marketing and advertising campaign• Was promoted twice – from Business Development Manager to Branch Manager and then to corporate solutions team• While Business Development Manager maintained quota of necessary calls, connects, and face-to-face meetings• Developed an 80 person staffing project for a Mississauga logistics company• Advised external clients on reducing turnover and improving employee engagement• Actively expanded business lines IT, Accounting, and Administrative positions