George C. King Ii Email & Phone Number

Las Vegas Metropolitan Area

The IT Ops Analyst will play a key role in ensuring the smooth operation of our IT infrastructure and systems. Additionally, the role will collaborate with cross-functional teams to implement and support IT initiatives that align with the company's strategic objectives.Monitor and maintain IT systems, including servers, networks, and applications, to ensure optimal performance and availability.Perform routine maintenance tasks, such as software updates, security patches, and system backups, to mitigate risks and ensure system integrity.Troubleshoot and resolve IT issues and incidents promptly, escalating complex issues to appropriate teams or vendors as needed.To support business operations and growth, implement and maintain IT infrastructure, including hardware, software, and cloud services.Collaborate with cross-functional teams, including operations and business stakeholders, to gather requirements, design solutions, and implement IT initiatives.Develop and maintain documentation to support IT operations and compliance efforts, including standard operating procedures, system configurations, and troubleshooting guides.Participate in IT projects and initiatives, such as system upgrades, migrations, and deployments, to support business objectives and strategic initiatives.Stay informed about industry trends, best practices, and emerging technologies in IT operations and recommend improvements or enhancements to IT systems and processes.

Marble Falls, Texas, United States

Reviewing and analyzing system performance, overseeing the maintenance and upgrades of IT systems, managing and mentoring IT staff, collaborating with other departments to understand their IT needs and provide solutions, monitoring and managing IT budgets

Austin, Texas Metropolitan Area

Digital Interactive

Austin, Texas, United States

• Provided advanced support for Windows projects with strong documentation, reporting and customer service skills.• Adhered to guidelines and enabled compatibility through effective analysis and troubleshooting.• Utilized SCCM to facilitate a company wide migration from Windows 7 software to Windows 10• Enhanced client satisfaction ratings by resolving difficult customer issues through completion.• Listened to clients' needs and assisted with identifying and securing appropriate services.

Austin, Texas Area

Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.Prepares users by designing and conducting training programs; providing references and support.Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.Meets financial requirements by submitting information for budgets; monitoring expenses.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Protects organization's value by keeping information confidential.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Round Rock, Tx

Apple

Shreveport, Louisiana Area