Senior Residenital Manager
Current• Directed supervision, development, and management of 3 residential/group home settings, 2 Residential Supervisors, and directly oversaw a team of over 60 direct care staff.• Indirectly managed the International Residential program, consisting of nine licensed homes, 4 Residential Supervisors, and over 100 direct care staff.• Conducted new hire training to support the continuous growth of the program.• Implemented weekly scheduling of direct care staff, organized recreational activities for clients, and conducted staff trainings.• Regularly evaluated employee performance, provided constructive feedback, coaching, and disciplinary action as necessary.• Established and delivered recurring training sessions to enhance staff development and growth.• Cultivated positive relationships with government officials, residents, families, healthcare providers, and community physicians.• Contributed to the revision and creation of company procedures and policies to ensure compliance and effectiveness.• Conducted comprehensive program tours to showcase facility capabilities and services.• Established and spearheaded a Transitional Foster Care Program, developing policies and procedures from inception to implementation.• Conducted training sessions and provided ongoing support to foster families, ensuring compliance with program guidelines and best practices.• Designed and facilitated training programs for direct care staff, focusing on professional development and effective caregiving techniques specific to the Transitional Foster Care Program.• Oversaw the program's day-to-day operations, ensuring the well-being and stability of foster children and families.