I worked for the SMO department in Global Affairs Canada

Worked on preparing pension for federal government employees

An Article Directory SEO business that helps people who want to improve their firm's website's Search Engine Optimization. Services are being added regularly.

I am a talented and hard working manager who is very diligent in getting the most out of staff members and managing multiple call center units. My duties include and have included managing the day-to-day functioning of multiple teams, supervising, coaching and training. I am responsible for ongoing employee performance management of the call center. I am also excellent in probing the depths of many different types of projects and tasks assigned to me, from setting up call center protocols to… Show more I am a talented and hard working manager who is very diligent in getting the most out of staff members and managing multiple call center units. My duties include and have included managing the day-to-day functioning of multiple teams, supervising, coaching and training. I am responsible for ongoing employee performance management of the call center. I am also excellent in probing the depths of many different types of projects and tasks assigned to me, from setting up call center protocols to expansion and forecasting improvements and staff changes for future clients.I have excellent experience as a Call Center Manager. This experience is coupled with the ability to adapt to an evolving workplace and different managing techniques. I use my interpersonal skills to tactful handle customer or staffing problems on a regular basis. I am a reliable and detailed individual. I believe with my strong work ethic, enthusiasm and dedication for the job; I can be an asset to your division/group. Show less

My duties included:• Keeping track of received data and source documents.• Preparing and sorting source documents, and identifying and interpreting data to be entered.• Entering alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.• Comparing data entered with source documents, or re-entering data in verification format on screen to detect errors.• Making necessary corrections to… Show more My duties included:• Keeping track of received data and source documents.• Preparing and sorting source documents, and identifying and interpreting data to be entered.• Entering alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.• Comparing data entered with source documents, or re-entering data in verification format on screen to detect errors.• Making necessary corrections to information entered.• Compiling, sorting, and verifying accuracy of data to be entered.• Reviewing error reports and entering corrections into computer.• Transmitting entered information into database.• Filing or routing source documents after entry.• Responding or making telephone inquiries to customers regarding entered data or other request by the systems.• Keeping track of received data and source documents.• Maintaining Database Show less