Receive and organize all contract documents including, bid drawings and specifications, contracts, project workbooks, subcontractor scopes of work, and construction schedules. Facilitate internal project meetings with key participants in sales, engineering, and installation. Coordinate in-house activities associated with project execution, including submittals, engineering, fabrication and installation, programming, commissioning, testing and troubleshooting. Liaise with general contractors, construction managers, and owners for internal and external project communication and documentation. Generate construction communications and correspondence such as requests for information, change order documents, safety or injury reports, and field reports.

Successfully managed the execution of projects from concept development through final invoicing. Executed plans, manage event crews, operational elements and client expectations. Advised sales managers on event requirements and supervise technicians. Provided technical support, consultation and guidance to sales managers, operations teams, and other regional team members; provided regional training and development for technicians. Supervised creation of CAD documents and renderings to ensure accuracy. Reviewed sales documents to confirm that equipment and technical positions meet the client needs. Maintained focus on client needs by attending client meetings, creating and maintaining organized show files, and responding promptly to client concerns, questions, and issues. Advised regional management on standard operating procedures, technical trends and solutions, profit assumptions and quality control. Completed final job cost analysis to compare with initial profitmodel and provide accountability for any deviations from forecast.

Directed department, streamlined operation processes and ensured efficiency for business clientele. Increased revenue at the property and led the city in customer service satisfaction. Managed day-to-day workflow of 13 team members. Created positive customer relationships and sought ways to increase customer satisfaction. Proactively seek new local markets and clients. Oversee multiple projects through managing multi-unit operations. Coordinated area equipment truck runs between 15 hotel locations. Performed human resources functions of hiring and dismissal.

Managed logistical operations and management of large scale events working with 50 team members. Coordinated weekly staff schedules of 18 team members and established staff training procedures. Controlled inventory and worked with outside vendors to ensure correct equipment was available.Handled and directed accounting paperwork. Coordinated and executed logistics for Denver Area Event Services during a major political convention. Improved relations with hotel team members to better overall collaboration and partnership.

Managed successful and profitable labor operations while improving service standards. Created sales package pricing for executive clientele and budget-conscious clients. Designed lighting plots for hotel renovations, grand openings and city events. Directed numerous events for CEOs, Governors and the Vice President of the United States.

Grew on-site operation of Audio Visual Department at large-volume hotel. Supervised and coordinated schedules for technicians. Assisted in sales efforts, customer service, and relationship-building with hotel staff.

Managed day-to-day activities of hotel events and the audio visual operations. Ensured flawless meetings by providing clients with exceptional customer service and quality assurance. Liaised between clients and hotel for all audio visual requirements. Worked proficiently with team members to ensure tasks were completed competently and efficiently.