Founder & Managing Principal
CurrentMetric Centric is a data analytics practice that helps companies and organizations to better understand the marketplace for their businesses through the analysis of key market intelligence. By measuring and monitoring voice-of-the-customer (VOC) data, Metric Centric enables the understanding of marketplace perception and sentiment towards brands, products, services and competitors. To learn more, visit www.metric-centric.com What I Do There:- serving as the Managing Principal, I'm accountable for all go-to-market positioning, key revenue channels, competitive differentiation and product developmentSkills I'm (further) Developing:- entrepreneurship & startup culture- client services methodologies- delivery process workflow- enterprise level sales strategies- operational sustainability- long-term revenue growth- being a great problem solverMajor Milestones (to date):- Created an industry leading customer experience (CX) marketplace audit which is being used by private equity groups, B2B & B2C media agencies, universities, colleges, and federal/state level organizations and associations- Developed the most clever team of data engineers and analysts who love to study the voice-of-consumer and tell the story as to why people buy from businesses - and why they don'tGreatest Lesson Learned (so far):- As William Bruce Cameron said, "Not everything that can be counted counts, and not everything that counts can be counted.” To manage effectively, you need to measure the right things - those things that provide insight into what you're able to influence.