George John Email & Phone Number

• Rich and extensive experience in Operations, Project Management, Delivery Management, Vendor Management and Quality Assurance, as well as ITIL-ITSM implementation. Initial experience in Manufacturing, Maintenance and Engineering functions.• A keen planner, strategist and implementer with proven abilities in devising and implementing strategies for enhancing Business Services, & cost-effectiveness of business operations, SLA management, service delivery and compliance with specified standards. • Resourceful in handling Project Management activities encompassing planning, designing, scope management, estimation, client engagement and delivery management. Insightful experience in Software Development activities. • Certified Black Belt holder in Six-Sigma, with the distinction of successfully leading Six Sigma projects at Dell Inc., GE Capital and GE Medical (manufacturing). Also hold Certification in ITIL Essentials.• Hands on experience in Manufacturing activities including production, installation & commissioning of plant equipment, capacity enhancement and technology transfer.• An effective administrator with honed people management, relationship management, analytical and coordination skills. Keen customer-centric approach and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.Specialties: -Operations Management -Process Management-Strategy Planning-Project/ Program Management-Quality Assurance (Six-Sigma)-Process Transfer -Change Management -Vendor Management-Delivery Management -Team Building/ Management-Training & Mentoring

Listed skills include Vendor Management, Business Process Improvement, Program Management, Management, and 26 others.