George Khury Email & Phone Number

Yonkers, Ny, Us

Scarsdale, New York, United States

• Facilitate end-to-end sales transactions: showings, negotiations, paperwork, andpost-transaction follow-up.• Execute marketing strategies for listings, open houses, and overall business promotion.• Support new agent training and coach on KW Command CRM usage for organization andbusiness growth.• Coordinate email, social media, text, and calls to build and enhance CRM database.

Greater New York City Area

• Regional Captain for Workload Planning, guiding 14 stores in weekly future planning.• Implemented a company driven logistical operation transition.• Transformed work culture for 115+ associates and improved team engagement.• Burlington LEAD Program participant for influential leadership training.• Coached store management on effective leadership driving results in service, sales,prevention, and talent.• Managed a $25M sales volume and expense budget.• Evaluated engagement surveys, develop improvement plans for positive impact.• Recruited, hired, and empowered talent to elevate overall store culture and sales.• Facilitated onboarding, training, and ongoing coaching for team development.

Bronx, Ny

• Led and coached customer service supervisors to develop high-performing cashier teams.• Successfully filled staffing gaps through proactive candidate interviewing and onboarding.• Cultivated positive employee morale in a $20 million store, emphasizing key survey drivers: friendliness, checkout speed, and overall satisfaction.• Collaborated with regional partners and the management team to enforce accountability for work, ethics, and attendance policies.• Pioneered the development of a comprehensive orientation program for new hires.• Orchestrated balanced scheduling of associates, ensuring adherence to company standards for schedules and payroll budgets.• Spearheaded community relations initiatives at the front end, fostering cashier engagement with customers during checkout.• Demonstrated influential leadership, contributing to a remarkable 3% increase in store comparative sales over the previous year.

Bronx, Ny

• Attained a remarkable 20% increase in the store's sales plan during its inaugural year by meticulously training team members on merchandising guidelines.• Monitored daily sales performance using comprehensive sales reports to inform strategic decision-making.• Offered guidance to the merchandising team to optimize the merchandise flow from the receiving area to the sales floor.• Orchestrated sales promotions, floor sets, and ensured accurate pricing of store merchandise.• Supervised floor moves, meticulously crafted merchandise displays, and applied discretion in applying merchandising concepts and guidelines.• Collaborated with regional business partners to address store issues, seeking guidance on merchandising best practices, including comparative shopping analysis, fast and slow selling classifications and styles, planning and adjusting stock levels, and responding to customer requests.

Bronx, Ny

• Responsible for overall store operations, including but not limited to: logistics, facilities management, hiring/training/coaching, supply management, and customer satisfaction• Led a safe and family oriented culture daily while actively engaging in the manager on duty role• Effectively led a store team of over 75 team members by ensuring proper follow up of all daily routine action plans by key associates• Provided clear communication throughout all levels of the business – including providing feedback during daily conference calls with corporate/store level business partners• Influenced change in logistical process of new layaway program by involving district leadership in the issues of the unpolished program• Drove company issued metric goals through effective leadership of key drivers of the customer service business• Trained and mentored customer service supervisor to become a key-holder and hold more responsibility within the store leadership team

Mt. Kisco, Ny

• Led team on best practices for the price change and promotional signing processes• Drove sales performance by coaching the team on ways to increase sales• Chosen to be district trainer for Price Accuracy because of proven consistent track record of team’s performance on all metrics for price accuracy• Organized store community outreach events, influencing on a district level the participation of volunteerism• Actively participated in the performance management processes, including mentoring the promotion of several associates • Participated in the hiring process by assessing candidates and providing important feedback• Drove great guest experience by providing a fast checkout, friendly service and a fun environment

White Plains, Ny

- Designed and developed marketing campaign concepts to raise awareness of the new programs- Created documents for distribution during seminars- Brainstormed with management to develop cost efficient advertising methods

Stamford, Ct

- Designed new business materials- Developed attribute batteries for attitude and imagery survey- Researched industry specific information to aid in questionnaires- Analyzed quantitative research utilizing cross-tab data- Developed, edited, and discussed study designs with management- Reviewed and tested questionnaires prior to field implementation