George Lacerda Email & Phone Number

Federal District, Brazil

Brasília Area, Brazil

Leading Brazilian Midwest area outsource technical solutions business to Enterprise and SMB size business (Private and Public Sector).Ensured successful delivery of IT solutions (focusing in cloud) to the customers by providing professional guidance to the consulting team and ensuring excellent quality service.Successful deployment of solutions to agreed timescales, budgeted costs and the quality levels.Responsibilities include:-Business strategy and operational execution of service delivery-Partnership with outsource Service Delivery Teams to deliver solutions-Lead implementation of Projects in the operation-Manage the outsource BudgetSuccess Cases:

Brazil

Three positions:I worked as a Solutions Architect supporting the consultant team's, as a Technical Consultant supporting Microsoft technologies and as Microsoft Pre Sales Consultant:My responsabilities included:as Microsoft Pre Sales Consultant:-Collaborating with the sales team to increase sales, profits and the overall reseller experience;-Delivering presentations and webinars to end customers;-Participating in end customers’ calls and project’s meetings with partners to identify needs and requirements, presenting technical solutions; -Provided pre-sales consultative support, as design and quote assistance; -Planning and conducting product demos and PoCs for prospective customers;-Kepting up-to-date with the solutions (products and services) offered;as Solutions Architect:-Preparation of strategic IT architectures, including high-level designs-Successfully designed and architected solutions for business-critical projects-Mentoring the project staff and managed onsite-offshore team.-Developing and implementing Proof of Concepts (PoCs)as a Technical Consultant:-supporting Microsoft technologies, including:Active Directory:- Windows 2003 to Windows 2008 R2 Active Directory Migration - Windows 2003 to Windows 2008 R2 Inter-forest Migration- LDAP to Active Directory MigrationExchange:- Exchange 2003 to Exchange 2010 Migration- Exchange 5.5 to Exchange 2010 Migration- POP3 to Exchange 2010 Migration- Expresso Mail to Exchange 2013Other Roles:- File Server Consolidation (Cluster, DFS)- S4B- Office 365- Two-Tier Public Key Infraestructure (PKI)- Windows 2003 to Windows 2008 R2 Migration- Windows 2003 File Server Cluster Migration

Brazil

Dedicated Support Engineer experienced in network administration, supporting and troubleshooting.Responsibilities included:-Managing crisis situations that may involve technically challenging issues and diverse audiences.-Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.-Solely responsible for all Active Directory and Exchange 2007/2010 design and implementation-Coordinating across multiple teams to complete assigned tasks and projects driven by business needs and growth-Windows lead for all changes and or implementations across the entire company-Developmenting and implementating of migration projects from legacy platforms (Exchange 5.5 to Exchange 2007, Exchange 2000 to 2003, Exchange 2000 to 2007, Active Directory 2000 to 2008)I led the group's Active Directory consolidation project, including its branches.

Brazil

Responsible for managing Microsoft workloads in Outsourcing contracts, including services such as Active Directory, DNS, WINS, DHCP, Exchange.I led several migration projects including Windows NT 4.0 to Windows 2000 and Exchange 5.5. to Exchange 2000.

Master Of Business Administration - Mba, Information Technology

Activities and Societies: Know the IT' Governance objectives and the models of best market practices, providing an integration and better.

Academic, Data Processing