George Machin Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

• Led a diverse team, guiding them towards their personal and business goals.
• Worked with the wider management and technology teams to optimise business processes.
• Created and maintained important business relationships with internal and external stakeholders.
• Cultivated a positive and high performing team culture.
• Recruited new staff into my team.

Wellington, Wellington Region, New Zealand

• Actively managed contact centre tasks to meet daily, weekly, and yearly targets.
• Designed and managed an incentive scheme for contact centre staff.
• Led a project team, seconded to focus on supporting students on the unemployment benefit, and improving the quality of job listings.
• Trained and upskilled staff in business processes.
• Ran performance improvement plans for under-performing staff members.

Wellington, Wellington Region, New Zealand

• Helped with employer and student enquiries.
• Provided recruitment and job-hunting advice.
• Resolved dispute and complaints.
• Wrote job listings and reviewed existing ones for suitability, formatting, spelling, and grammar.
• Managed key workflow areas for colleagues.

Wellington, Wellington Region, New Zealand