George Maple Email & Phone Number

Worcester, Ma, Us

Farmington Hills, Mi, Us

● Support virtual meetings● Manage phone and voicemail boxes using Avaya● Maintain Microsoft Teams Rooms

Maitland, Florida, Us

● Performed room checks in mornings● Assisted staff using rooms for hybrid meetings● Maintain Microsoft Teams Rooms

Farmington Hills, Mi, Us

● Support virtual meetings● Manage phone and voicemail boxes using Avaya● Maintain Microsoft Teams Rooms

Atlanta, Ga, Us

● Performed room checks in mornings● Assisted staff in connecting to Zoom meetings● Monitored problem ticket queue

Tampa, Fl, Us

Assisted users with setting up their presentationsSupported video callsMonitored problem tickets for conference roomsPerformed maintenance checks on AV systemsProvided documentation on how to use AV systems in conference roomsGave demonstrations on how to use AV systems in conference roomsSupported digital signage

Tampa, Fl, Us

● Support high level sales meetings in the Executive Briefing Center● Assist users with setting up their presentations● Support video calls● Perform maintenance checks on AV systems● Provide documentation on how to use AV systems in conference rooms● Give demonstrations on how to use AV systems in conference rooms● Monitor and record Skype meetings● Monitor problem tickets for conference rooms● Support digital signage

Richmond, Va, Us

Maintaining Videoconference schedule utilizing Telepresence ServerAssisting users with AV system usage in meeting roomsPerforming maintenance checks on AV systemsCertifying outside sitesMaintaining endpoint registration in Telepresence ServerMonitoring videoconferences through Telepresence Server

Attending networking events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Worcester, Ma, Us

Manage a Tandberg videoconferencing infrastructure.Monitor and setup conferences.Desktop support

● Fielded calls from users.● Provided Level One support utilizing SMS.● Assigned work tickets.● Created new Exchange accounts.● Created new domain accounts.● Migrated systems from NT domain to Active Directory.● Maintained tape backup of servers.

Hanover, Md, Us

● Managed 2nd level support for 900+ end-users in an NT 4.0\XP environment. ● Imaged incoming systems through the utilization of Norton Ghost.