Leading fractional C-Suite and business service providers in the best interests of Frameworks Consortium clients. Continuous improvements in the program to deliver increasing value and power to help companies scale success.

• Assisting SMBs with competitive advantage, strategy, and goal alignment• Managing departmental KPIs, identifying risks and issues, and validating solutions• Improving Processes and documentation for scalable business functions

• Wrote annual inter-departmental 3-year strategic plan which lined out the methods to achieve owner’s vision for growth• Created Policies and Processes driving company towards HIPAA, NIST, and PCI Compliance• Streamlined Research and Development efforts to make projects more achievable with clear and actionable timelines for stakeholders• Reported costs, risks, progress, time and attendance, and return on investment to executive team and owners with annual budgets as high as $1.5M

• Consulting small and medium-sized business management with strategic and actionable guidance• Implementing managed services projects for multiple small to mid-sized businesses• Providing strategic business case analysis for large system and organizational change projects• Coordinating service tickets, change orders, and projects across various client and vendor systems

• Managed both internal and client-facing projects using software such as Microsoft Project or Jira, and Kanban charts. Responsible for all internal IT projects and several external IT projects• Served as Change Control advisor to ensure planned outages were communicated to key contacts and tasks did not interfere with major projects• Facilitated daily or weekly scrum meetings. Monitored team progress and enforced deadlines. Served as the single point of contact for project scheduling and changes• Defined data requirements, gathered and validated estimates and information, created project charters and proposals• Reported costs, risks, and project progress for all active and upcoming Central Support projects• Facilitated technical meetings between cross functional teams to develop plans and courses of action to solve high urgency problems• Completed Return on Investment analysis for internal IT projects• Created and tracked project budgets for equipment, software, and labor hours• Major IT projects include PCI Certification, Colocation Moves, SOC Audits, Office 365 Implementation, as well as R&D Projects following Software Development Life Cycle (SDLC) methodologies

• Created and implemented processes for testing software, validating/auditing data models, and change control• Managed validation and audit program and ensured properly documented error records• Monitored team progress and enforced deadlines. Served as the single point of contact for project scheduling and changes• Defined project requirements, gathered and validated information, applied judgment and statisticaltests• Presented information to clients on documentation and process policies, schedule status, and changes to scope• Collaborated with senior managers and decision makers to identify and solve a variety of problems and to clarify objectives• Studied and analyzed information about alternative courses of action to determine which plan will offer the best outcomes

• Created business plan and started retail and services business• Identified opportunities for business processes improvement and managed system and organizational change• Managed vendor and supplier relations and prepared contracts• Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems. • Interviewed and trained employees• Planned and executed exit strategy to maximize ROI• Merged disparate systems to prepare company for sale. Sale closed in MAY 2012.

• Led operational and integration requirements gathering for eProcurement software providers• Designed implementation plan and work breakdown structure for seamless transition• Plan was to save the Procurement department over $50,000 annually in first year• Presented and trained personnel in anticipation of go-live.

• Directed and executed client training on eCommerce and billing software for state-wide providerof office and medical supplies• Conducted market research & analysis, competitive landscape, client acquisition, requirements gathering, solution design, sales, training, and support• Recognized for customer focus, initiative, and problem-solving ability• Selected by CEO to represent the company at the local National Association of PurchasingManagement

• Led execution of several concurrent projects: engineering, inventory control, machinery acquisition and liquidation, equipment maintenance, and operational support• Developed effective sourcing strategies depending on production forecast analysis• Performed ad-hoc reporting, analytics, and spreadsheets• Developed database for product returns and analyzed trends• Negotiated costs with packaging supplier that decreased costs by %15 for three years

• Determined schedules, sequencing, and work assignments for repair work for shipboard machinery• Prepared and presented status reports for senior officers• Monitored personnel work levels and performance and conducted personnel reviews• Performed inventory control for tool and parts and submitted RFPs for large orders• Increased productivity while managing eleven personnel in machine shop• Coordinated repair work on shipboard pumps, valves, and ventilation• Accounted for ordering and distribution of supplies in engineering department