George Mclean Email and Phone Number

Provide advanced Laboratory technical support to the Application and Technical Support Group, field sales and service investigating non-routine issues Promote Laboratory Professional Application Services - training / seminars, application / SOP development, Performance Qualification (PQ) and method validation servicesInternal eLearning champion: Generate Lab Application and Technical knowledge eLearning modules for internal customersLiason to Lab Marketing in the generation of marketing, demonstration and technical videos and documentsLiason to Product Managers in the sourcing of local trade-good Laboratory products and solutions for sale in the US and CanadaSpecialist for our Dynamic Vapor Sorption product line, fielding technical questions and developing customer applications

Product manager and industry expert for Automatic Titration product line:• Collective strategic planning and direction• Technical and product expert to support marketing plan and campaign development • Inventory Management• Pricing and discount strategies• Development of promotions in line with business plan• Review and analyze competition• Monitor and report market performance based on marketing plans and propose solutions for driving business performance• Main liaison to Swiss Production Organization (PO) for improving product performance, quality and customer satisfaction• Meet key strategic customers, provide necessary application and product feedback• Communication among internal/external customers and leadership on product updates, selling tips, competitive analyses, and status reporting on activity progress against planned outcomesMarket Segment Champion for key industries representing the full Lab portfolio:• Specific segment(s) include core segments and emerging/high-potential opportunities • Expert of trends, applications and potential opportunities for market penetration• Follow regulatory and industry trends; explore new industries and applications as opportunities for growth• Field liaison to provide segment-related information, tips and strategies• Communication and support of marketing efforts to growth in given market segments• Provide feedback regarding emerging marketing channels