L5 Outbound Ship Dock Manager.

• Opened store with prerequisite checklists being handled prior to daily first customer engagement.• Processed approximately $500 of average daily sales via the Point of Sales system.• Ensuring maximum customer satisfaction through Customer Relationship Management and Product Quality.• Prepared catered orders for parties of up to 400 patrons, analyzing said invoices to arrange the required items in an efficient & effective manner.• Training the newly hired kitchen staff on all necessary operating regulations and procedures as well as mentoring them through their learning curve.

•Employee of the Month July 15’•My position consisted of everything from seating and taking the orders of guests while providing insight on the menu, to preparing accurate checks that itemize and total meal costs and sales taxes.This includes continuous attention to your customer and their satisfaction while also being mindful of the cleanliness of the environment. Keeping the work place clean and organized at all times by bussing down tables and bringing dishes to the kitchen for cleaning during passive periods.

Gathering setups for events as well as gathering them into the vehicles. Driving vehicles to events and staffing events. Breaking down events, reloading vehicles, returning to the main office to return supplies and then cleaning all used materials in preparation for the next day.