George Milian Email and Phone Number
As a SaaS Chief Sales Officer in the mortgage tech space, I leverage a unique blend of expertise across operations, software development, and business strategy to drive innovation and growth. As a seasoned leader, I have a proven track record of spearheading substantial business expansion and elevating client service standards. My approach embraces an entrepreneurial mindset, excelling in operational excellence, resource management, and fostering cross-functional collaboration to deliver optimal results.I am passionate about optimizing efficiency and refining processes to achieve sustainable business outcomes. Central to my leadership philosophy is a focus on cultivating empathy and empowerment, prioritizing the development of high-performing teams and building enduring relationships. I communicate effectively with leaders, customers, and team members, integrating diverse perspectives to articulate a clear and shared vision.Strategic planning and impactful decision-making are core strengths that enable me to guide teams through complex organizational changes with adaptability and resilience. I am dedicated to coaching, mentoring, and talent acquisition, recognizing the pivotal role these elements play in driving both individual and organizational success.My ultimate mission is to empower individuals within the organization, fostering an environment conducive to personal and collective growth while achieving exceptional business results.
Newrez Llc
View- Website:
- newrez.com
- Employees:
- 4921
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Channel Leader Purchase RetentionNewrez LlcNaples, Fl, Us -
Chief Sales Officer (Cso) SaasInflooens Aug 2024 - PresentAlpharetta, Georgia, UsRevolutionizing mortgage technology to reduce client acquisition costs, boost production, speed up closing times, minimize borrower frustration, and enhance LO retention and satisfaction. Let's chat! -
Founder And Chief Strategy OfficerSteps After Life Jun 2016 - PresentDetroit , Mi, UsI founded and currently lead a startup dedicated to assisting individuals during challenging life situations. I manage a team of five, while overseeing all facets of the business, including marketing, go-to-market strategies, budgeting, sales efforts, and establishing enterprise B2B partnerships. Through my leadership, I have successfully built and managed a high-performing team, secured funding for the business, and fostered enduring partnerships.Highlights of accomplishments in this role include:• Secured over $200K in funding, successfully onboarded nearly 90+ partners, and is currently in negotiations with 3 new and potentially the largest partners to date. • Assisted 60+ families during challenging times, helping them navigate and discover additional benefits and support.• Aided a client to claim $900k in previously denied life insurance funds. -
Senior Vice President Of SalesRocket Mortgage Jan 2023 - Apr 2024Detroit, Michigan, UsI offer executive sales leadership, enhancing client retention and substantially increasing conversion rates. Managing 11 direct reports and 199 indirect reports, I oversee leadership training, development, performance management, and hiring responsibilities. Additionally, I served in an SVP capacity, playing a key role in developing critical strategies within the volatile and dynamic mortgage landscape.Highlights of accomplishments in this role include:• Achieved substantial revenue and process improvements, driving $4.2 Billion in sales.• Generated $230M in referrals, constituting 5.5% in closings• Optimized phone systems, reducing connection times from over 60 seconds to 26 seconds while impacting over 200M + in additional Revenue to the business as a whole.Additionally, was able to increase Recapture / Retention of current client's business by 25% in total Production from 41.6% to 52.1%. -
Regional Vice PresidentRocket Mortgage Mar 2022 - Jan 2023Detroit, Michigan, Uswas selected by senior leadership to course correct the Client Retention function within the retail business side. I led a team of 7 direct reports and oversaw 132 individuals. Highlights of accomplishments in this role include:• Boosted sales, enhanced conversion rates, and uplifted employee morale and corporate culture. • Within just 3 months, transformed the region into the top-performing one in its specialty. • Contributed to a 15% increase in conversion from lead to credit. -
Vice PresidentRocket Mortgage May 2021 - Apr 2022Detroit, Michigan, UsI was promoted to develop and oversee 5 strategic partnerships as a B2B2C business channel. Here, I educated partners on effective product sales, maintained communication, and motivated them to drive sales. I managed 16 direct reports and the efforts of 8k indirect reports.Highlights of accomplishments in this role include:• Instructed and motivated originators to collaborate with Rocket Mortgage, making informed decisions for their clients. • Forged trusted relationships with many of the top State Farm Agents in the US and solidified the overall partnership. • Cross-collaborated with multiple teams including Product, Technology, Marketing, Accounting, and Finance teams to develop aggressive production strategy. -
Regional Vice PresidentRocket Mortgage Jan 2018 - May 2021Detroit, Michigan, UsI broadened my leadership scope to encompass multiple mortgage banking functions, concentrating on training new mortgage bankers in sales technology and developing directors in leadership communication, collaboration, sales, and emotional intelligence. My focus was on building a robust leadership bench for the organization. In addition, I oversaw process development, implementation, and strategy to enhance the client experience. Managing 10 direct reports and an average of 180 indirect reports, I communicated with senior leaders, highlighting the imperative for transformation and change in response to the evolving business landscape.Highlights of accomplishments in this role include:• Mentored and trained 6 employees to reach a Regional VP level role, with 6+ advancing to Senior Director, and 20 achieving the Director position. • Built a robust team that saved the organization significant costs in recruiting, hiring, and training new talent.• Played a crucial role in defining a visionary leadership style that inspired alignment across the organization. -
Sr. Director Of Mortgage BankingRocket Mortgage Feb 2017 - May 2021Detroit, Michigan, Us -
Director Of Mortgage BankingRocket Mortgage Sep 2005 - Feb 2017Detroit, Michigan, UsDirector of Purchase banking- specializing in helping Americans achieve the goal of homeownership.
George Milian Education Details
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Schoolcraft CollegeDidnt Finish
Frequently Asked Questions about George Milian
What company does George Milian work for?
George Milian works for Newrez Llc
What is George Milian's role at the current company?
George Milian's current role is Channel Leader Purchase Retention.
What schools did George Milian attend?
George Milian attended Schoolcraft College.
Who are George Milian's colleagues?
George Milian's colleagues are Kuh-Ron Goldy, Gabriel Garcia, M.b.a., Katie Wilder, Melanie K Jacobs, Kokeysia Foster, Douglas Knowles, Carol Karr.
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