George Payne Email & Phone Number

Crawley, Gb

Reading, Reading, United Kingdom

Brighton, England, United Kingdom

Farnham, England, United Kingdom

• Line managed a team of five International Admissions Officers to ensure the timely and accurate completion of core and team tasks. Delegation and the ability to support, provide guidance and assist individual members and the team as a whole are key. • Undertook and prioritised a range of my own, as well as team tasks and projects to meet tight deadlines. This included APEL chasing, rejections, alternative offers, clearing, processing interview fails, following up on voicemail emails… Show more • Line managed a team of five International Admissions Officers to ensure the timely and accurate completion of core and team tasks. Delegation and the ability to support, provide guidance and assist individual members and the team as a whole are key. • Undertook and prioritised a range of my own, as well as team tasks and projects to meet tight deadlines. This included APEL chasing, rejections, alternative offers, clearing, processing interview fails, following up on voicemail emails, scholarship logging, offer comms, internal progression, CAS issuance, qualification reviews, and new applications. I line managed and set priorities for my own team alongside this.• Liaised with internal and external stakeholders including academics, the UCA Leadership Team, International Recruitment, Student Records and agents, to progress applications and enhance conversion rates. The ability to work collaboratively and communicate effectively was key in this. • Provided training to members of my own and other members of International Admissions. Also responsible for training a brand new team based in India. I updated and created process and training documents alongside this. Show less

Farnham, England, United Kingdom

• Advised applicants, agents and internal staff regarding all aspects of the admissions process, via email and over the phone, to ensure a seamless application journey. Utilisation of my excellent communication and interpersonal skills were key to ensure information was conveyed effectively. • Undertook and prioritised a range of tasks to meet tight deadlines, such as CAS issuance, qualification reviews, new applications, APELs, portfolio decisions and deposit logging. I needed a keen eye… Show more • Advised applicants, agents and internal staff regarding all aspects of the admissions process, via email and over the phone, to ensure a seamless application journey. Utilisation of my excellent communication and interpersonal skills were key to ensure information was conveyed effectively. • Undertook and prioritised a range of tasks to meet tight deadlines, such as CAS issuance, qualification reviews, new applications, APELs, portfolio decisions and deposit logging. I needed a keen eye for detail when checking documents and inputting data in the SITS database and via weblink. • Set up, led and participated in admissions and recruitment webinars for applicants and agents to enhance conversion rates. Strong verbal communication and presentation skills were key when answering questions and explaining the admissions process. • Organised and undertook CAS interviews and ensured all CAS documentation and UKVI rules were adhered to when issuing CAS (including UCAIC) through the UKVI SMS system, to ensure the university was compliant with UKVI student visa rules. • Responsible for coordinating and monitoring the teams work and turnaround times related to the processing of qualification reviews and ensuring compliance with university English language and academic entry requirements.• Provided training and support to the team for qualification reviews, APEL's, alternative courses, portfolio decision processing and the reference and applicant portal inboxes. I also updated relevant university process and policy documents related to this training. Show less

Reading, United Kingdom

• Created engaging copy for email, direct mail, blog posts and social media.• Developed communications plans for audience segmented email and direct mail campaigns. Responsible for increasing engagement rates by 17%.• Set up and ran in person events such as Visit Days. Responsible for a 23% increase in bookings despite running one fewer day than last year. • Created and delivered a wide range of digital events and activities during lockdown including virtual field trips, live chats,… Show more • Created engaging copy for email, direct mail, blog posts and social media.• Developed communications plans for audience segmented email and direct mail campaigns. Responsible for increasing engagement rates by 17%.• Set up and ran in person events such as Visit Days. Responsible for a 23% increase in bookings despite running one fewer day than last year. • Created and delivered a wide range of digital events and activities during lockdown including virtual field trips, live chats, Vice Chancellor led webinars and drop ins. Awarded for going above and beyond. • Management of an annual budget for events, campaigns, marketing and awards. Show less

Reading, United Kingdom

Designed and implemented a bespoke professional development scheme for 1500 students. Rewarded as part of a Celebrating Success scheme for increasing engagement in the scheme by 42%. • Designed, organised and delivered CPD courses, masterclasses, workshops and events around specific career pathways, industries and skill-sets. • Supported students with securing placements and internships in relevant industries. Responsible for increasing the number of students on placement by 22%… Show more Designed and implemented a bespoke professional development scheme for 1500 students. Rewarded as part of a Celebrating Success scheme for increasing engagement in the scheme by 42%. • Designed, organised and delivered CPD courses, masterclasses, workshops and events around specific career pathways, industries and skill-sets. • Supported students with securing placements and internships in relevant industries. Responsible for increasing the number of students on placement by 22%. • Networking with external stakeholders to enhance placement and training opportunities for students. • Creation of print and digital content to promote the scheme through various marketing channels. • Creation and delivery of presentations around student employability at internal and external events. Show less

Reading, United Kingdom

I worked directly with the School and Departmental Directors of Teaching and Learning in the School of Literature and Languages for 6 months covering for paternity leave. During this time I was involved in:Recruitment:• Researched and helped set up an Arts and Humanities Foundation Year. I was given a bonus payment for going above and beyond for my work. • Researched admissions figures, league table information and conducted an audit of our webpage as part of a project to boost… Show more I worked directly with the School and Departmental Directors of Teaching and Learning in the School of Literature and Languages for 6 months covering for paternity leave. During this time I was involved in:Recruitment:• Researched and helped set up an Arts and Humanities Foundation Year. I was given a bonus payment for going above and beyond for my work. • Researched admissions figures, league table information and conducted an audit of our webpage as part of a project to boost recruitment.Marketing and Events:• Poster creation, organisation and advertisement of Teaching and Learning showcases and events, including a Whole School Meeting and a gender pay gap debate, in which the Vice Chancellor attended. • Set up and regularly updated a school wide Teaching and Learning Blog.Employability:• Set up and ran an Academic Placement for two students around technology enhanced learning. • Assisted and advised students completing the schools professional development scheme.• Ensured the school met the DLHE targets by contacting recent graduates.T&L Projects:• Reviewed and collated information on every module within the School and implemented changes as part of a project to redesign and improve our Virtual Learning Environment. • Worked in collaboration with Dr Athena S. on a research project looking into parliamentary architecture in Europe.• Assisted with an archiving project around poetry with Professor Peter Robinson• Took minutes, organised, participated in and created summaries of professional conversations to show examples of best practise and to highlight potential T&L issues. • Created and distributed several surveys in collaboration with our Senior Tutor. I collated the results in an easily accessible format for wider distribution. Committee work:• Organised, participated in and took minutes for several committees, boards, panels and groups. Show less

The Aegean Odyssey Cruise Liner

• Liaised with local shore agents, head office and other departments on board the ship to plan ahead and ensure the smooth operation of tours.• Administration duties included the organisation of passengers into colour groups, booking and cancelling tours for passengers and entering them into the ANOVA database and the creation of bus signs and guide names for each tour. • Ensuring the smooth dispatch of each tour. This involved controlling a room of up to 350 passengers to… Show more • Liaised with local shore agents, head office and other departments on board the ship to plan ahead and ensure the smooth operation of tours.• Administration duties included the organisation of passengers into colour groups, booking and cancelling tours for passengers and entering them into the ANOVA database and the creation of bus signs and guide names for each tour. • Ensuring the smooth dispatch of each tour. This involved controlling a room of up to 350 passengers to ensure each tour group left on time and went on the correct excursion. • Staffing the shore excursion desk to answer any passenger queries and to assist them with any requirements. • Welcoming new passengers on turnaround day and dispatching the previous passengers to make sure they got the correct transfer to their hotels/flights. • Escorting and interacting with tour groups and local guides to ensure everything ran smoothly during each tour. • Created information sheets and presentations for each port of call and the shore excursions that would be operating there. This often involved extensive research. Show less

Reading, United Kingdom

Exam duties:• Ensuring exam scripts and mark schemes are rigorously scrutinised by a moderator and an external examiner• Formatting of exam scripts• Creating exam timetables for students• Organising and arranging room bookings, invigilators and exam packsCoursework duties:• Working with academics to collate coursework information and create coursework calendars for students• Setting up online submission points and returning paper copies of coursework•… Show more Exam duties:• Ensuring exam scripts and mark schemes are rigorously scrutinised by a moderator and an external examiner• Formatting of exam scripts• Creating exam timetables for students• Organising and arranging room bookings, invigilators and exam packsCoursework duties:• Working with academics to collate coursework information and create coursework calendars for students• Setting up online submission points and returning paper copies of coursework• Ensuring all coursework is moderated by a suitable academic to an acceptable standard• Ensuring marks and feedback are returned promptly to studentsAdmissions duties:• Answering general queries about the master’s programmes• Working with the admissions officer to ensure applicants provide the necessary and correct information • Liaising with the World Meteorological Organisation to ensure overseas students applying for their funding follow the correct procedureGeneral duties:• Working with the MSc programmes directors, exams officers and admissions officers, to ensure that there are no problems and that all procedures and processes are being followed• Setting up Student Staff Liaison Committees and Board of Studies meeting to improve aspects of each course• Assisting students with any problems that have come up during their studies by resolving issues myself or by getting them in contact with people in relevant roles that can help them Show less

London, United Kingdom

Administration duties: • l was the main point of communication between the managers and the Champions head office. I also took calls from marketing companies and reference request calls where I had to direct them to the right person to speak to. • Scanning, filing, printing and organising council tax exemption forms in order to save the students and the landlords having to deal with the councils.• Calling up to 300 donors a day to welcome them to the Children's Trust (the charity we… Show more Administration duties: • l was the main point of communication between the managers and the Champions head office. I also took calls from marketing companies and reference request calls where I had to direct them to the right person to speak to. • Scanning, filing, printing and organising council tax exemption forms in order to save the students and the landlords having to deal with the councils.• Calling up to 300 donors a day to welcome them to the Children's Trust (the charity we were fundraising for) and to make sure that their details were correct and ready to be processed.• Checking and responding to emails promptly and putting them away in their relevant folders. Operations: • Managing 4 regions with up to 25 students in each region. I was in charge of seeking relevant permission from Councils and Police where the fundraisers were knocking to reduce the level of complaints and ensure the fundraisers could knock safely and legally. • Had to find and negotiate the price of venues for training hubs and sales meetings for up to 25 people in each region. Recruitment: • l helped with the recruitment drive for fundraisers, by conducting phone interviews, preliminary interviews and sitting in on interviews for candidates interested in the program. Event management: • Co-ordinated the set up and arrangements for Sales School 3 for 30 people. I also had to ensure that each fundraiser brought the necessary paperwork and that they had paid a housing deposit. • Assisted with registration for the students attending the program.• l helped ensure the power point presentations were correct and helped prepare the agenda for sales school three, as well as setting up and cleaning the room that we used for the training. Editing: • I have demonstrated good written and editing skills, as well as creativity through a weekly feedback magazine that I put together for the fundraisers to keep them up to date with what had been going on throughout the week. Show less

Bachelor'S Degree, History And Ancient History, First Class Honours

Activities and Societies: Five a side football, squash, badminton

High School, A Levels, Abc

Activities and Societies: Helping out at open days. I Studied Ancient History, Biology and Geography and got grades ABC. I also gained two.

High School, Gcse, 10 Gcse'S (Grades A*-C)

Activities and Societies: football team, house matches for football and rugby. One A*, four A's, four B's and one C. I played.