George Pulinthitta George Email & Phone Number

Dubai, United Arab Emirates

Dublin, County Dublin, Ireland

During peak hours, I successfully onboarded and delivered exceptional client service to a high volume of customers, ensuring their satisfaction and loyalty. With my strong attention to detail and analytical skills, I managed the POS and CRM systems efficiently, flawlessly entering over 50 orders per hour without any errors. Additionally, I played a key role in training more than 20 new staff members on how to navigate and utilize the technical systems effectively.As part of a collaborative effort, our team achieved remarkable results by operating our branch at its full potential. In the busiest month of the year, we not only ensured a fast-paced and efficient environment but also maintained profitability while receiving zero complaints. This success can be attributed to our dedication to continuous improvement and adherence to lean methodologies.Communication and interpersonal skills have been instrumental in my ability to guide guests to their ideal dining experience. I have fostered strong business relationships with stakeholders, ensuring smooth collaboration and effective supply management.My strong organizational skills and resource deployment have facilitated operational excellence, making our branch a model for others to follow.In conclusion, my ability to thrive in a fast-paced environment, lead teams, and prioritize customer satisfaction has made me a valuable asset in the field. I consistently employ my analytical skills, lean methodologies, and problem-solving abilities to optimize processes and drive continuous improvement.

Dubai

With a strong background in logistics and supply chain management, I have successfully handled diverse customer requirements for land, air, and sea freight. From quote to final delivery, I have overseen various shipping methods, including breakbulk, RoRo, and personal and professional relocations. Throughout my career, I have developed global agent relationships, primarily within the EU and USA, and have led negotiations to ensure optimal service for our clients.As an Operations Manager, I directed a team in daily operational activities and troubleshooted customer and colleague issues, spanning across departments, including warehouse and relocation teams. In this role, I liaised with Dubai municipality, customs, and government entities to obtain necessary approvals, ensuring compliance with regulations.One of my notable achievements was executing hospitality projects for renowned international hotel brands, such as Shaza Hotels in Qatar, One&Only in Bahrain, and Four Seasons in Jordan. I also orchestrated the shipping of food trucks from the UK to the UAE via ocean, facilitating the successful launch of a new dining concept in Dubai.Working with regular clients like Ingram Micro, KPMG, PWC, Kuehne+Nagel, Eaton PLC, GE Water, DNATA, and Coca-Cola, I handled their logistics needs and effectively resolved Letter of Credit (LC) demands. My expertise and versatility in customer service led to my transition from a customer service executive to an operations manager, reporting directly to the managing director.To enhance operational efficiency, I implemented weekly meetings with the operations team, addressing challenges and prioritizing tasks. I also streamlined monthly warehouse stock reports, enabling effective analysis of rented space utilization.Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, I pay meticulous attention to detail and excel in problem-solving.

Master Of Science - Ms, Logistics, Materials, And Supply Chain Management

I had the opportunity to delve into various modules that encompassed a wide range of essential aspects in the field. These modules.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record