George Schneider ๐ Email and Phone Number
George Schneider ๐ work email
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George Schneider ๐ personal email
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George Schneider ๐ phone numbers
I am a technical project management professional who absolutely loves my career. I have been fortunate to work in enterprise level data centers from roles in Data Center Technician, Network Provisioning Engineer, Team Lead, and Technical Project Manager. My experience has given me the opportunity to work in data centers, service provider cloud infrastructure deployments, program, and product environments. Types of companies range from start up < SMB < Enterprise < Fortune 500. Prior to IT, I specialized in logistics and supply chain for government, medical, and transportation industries. This experience has enhanced my ability to understand projects from procurement to go-live execution. I have been able to work with amazing teammates across the globe during each of my past few roles. Key Project/Program Management Competencies:-PMBOK covering waterfall, agile, kanban, and scrum projects (Product and Program versatility) -Pre-sales and implementations-People, vendor, and contract management -Managing multiple projects at global scale-Risk management -Planning and scheduling-Budgeting and estimating to meet project financial requirements-Material and procurement management -Direct leading and/or influence leading contractors, engineers, product managers, product owners, and UI/UX designers onsite or remotely in a global capacity. Key Data Center Competencies:-Physical experience racking/stacking servers, storage, and network device hardware-Copper and fiber Layer1 cabling runs including testing and troubleshooting-Experience with overhead infrastructure, PDUs, cable management, and de-marcs-Experience working in Digital Realty, ServerCentral, and Equinix data center environments-Ordering and receiving data center items-Building out new data center footprints, adding equipment to production environments, and data center migrations of hardware in pre/post production environmentsKey Technologies and Methodologies:-Various AWS, Microsoft, Apple, and Rackspace certifications -Dell, HP, Juniper, Cisco, Perle, NetApp, and data center hardware-Enterprise physical data center and IT infrastructure (Facebook/Google size data centers)-Data center inventory management tools (DCIM) like Netbox-Atlassian Confluence and Jira (In a Kanban format)-ConnectWise and LabTech (MSP)-Smartsheet -Microsoft Office-Microsoft Active Directory and Office 365 management -Linux (Ubuntu)*My LinkedIn posts/comments/reposts are my own*
American Express
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Information Security ManagerAmerican Express Apr 2024 - PresentNew York, Ny, UsAmerican Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.https://www.americanexpress.com/*My LinkedIn posts/comments/reposts are my own*
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Project ManagerAmerican Express May 2023 - Apr 2024New York, Ny, UsAmerican Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.https://www.americanexpress.com/*My LinkedIn posts/comments/reposts are my own*
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Sr Project ManagerAllpaid Sep 2021 - May 2023Indianapolis, Indiana, UsRecruited as a Senior Project Manager on a product team in a payments company. Additional role scope included leading a team of Product Managers/Owners and UI/UX Designer. This role was to ensure product delivery (software) in a payment systems environment using on-premise hardware and AWS. Daily scope included utilizing scrum stand ups/methodology, process flows, delivering major initiatives code in a regularized cadence to production (monthly, IR, and hot fix), utilizing SDLC and PDLC for processes guidance, and continuous communication with internal teams and external customers. Key ContributionsโขDelivered over 10 backlog products successfully in 2022 that were without delivery date and fully realized scope. โขCreated product release plan combining waterfall design and agile processes exceeding 2022 backlog expectation delivery targets (125% achievement).โขPartnered with development team to reduce code deployment into production from 2-3 hours down to 5-10 minutes using improved CI/CD procedures. โขDaily coaching and mentoring of team resulting in no team turnover since hired in 2021.โขSuccessfully led a large government agency integration project across various software vendors and departments resulting in onboarding a top 5 largest customer. โขAdditional responsibilities to current role included interim product leader (Sr Director level), PMO stakeholder/contributor, and interim program work stream lead.https://allpaid.com/ -
Implementation ManagerInsight Jan 2021 - Sep 2021Chandler, Arizona, UsHired as a technical program/project manager to manage multiple onboarding/pre-sales projects for new clients and complex programs. This role was in a global capacity to manage projects across Europe, Canada, and the US. Daily scope included client facing communication pre and post SOW, project plan creation, creating process improvements, and establishing relationships across departments on a newly formed team. Key ContributionsโขImplemented and project managed 7 global programs on time and in scope worth over $14.5 million dollars in revenue. โขLead 3 after action review meetings after program completion and found 2 gaps in pre-sales process. Covered gaps by creating a checklist with owners to decrease overall onboarding time by ~1 week.โขObtained two employee of the quarter nominations for onsite project involvement with our partners and finding/bridging communication gaps across departments. https://www.insight.com/en_US/home.html -
Technical Project ManagerEdge Gravity By Ericsson May 2018 - Oct 2020Kista, Stockholm, SeRecruited as a technical project manager (network provisioning focus) in a 23 global point of presence (PoPs) network environment. These included US, Europe, and Asia locations. Additional day to day items included vendor contract & price negotiations, documenting network environments, creating method of procedure (MOP) documents, logistical and supply chain elements of global projects, and data center inventory management (DCIM) work for asset tracking. Key ContributionsโขInitiated and championed a company level IT board of stake holders across departments that did not exist prior. This board was critical to BYOD device policy rollouts, API calls to systems, security of the network, and other areas as these were rolled out across the full company. Departments included C Suite leadership, IT, DevOps, security, supply chain, and others. โขWorked with leadership and created an initial company level Project Management Office (PMO) upon first year of hire that was not created prior. The PMO defined budget, scope, and resources. โขContinuously improved team documentation utilizing Confluence and Jira by streamlining information and reducing excess pages of redundant information. This included creating a process feedback loop of modifying pages or if creating new pages were needed across our network engineering, DevOps, and Operations teams. โขCreated company level supply chain upon first year of hire in the company by researching/initiating new vendor contracts in warehousing, shipping, remote smart hands, and distribution. This was at a global scale affecting for our 23 PoP locations. โขLead a ~$1.6 million dollar data center lab environment project as project manager, on time and budget.https://www.ericsson.com/en/digital-services/edge-computing -
Helpdesk TechnicianSwitchfast Technologies Apr 2017 - May 2018Chicago, Illinois, UsHired as a support technician in a 24/7 managed service provider (MSP) environment for over 100 clients. Experience in fielding tickets ranging in complexity from password resets to network outages using ConnectWise and LabTech. Daily troubleshooting of operating system, program, mobile devices, laptop/desktop, printers, servers, and other devices utilizing a ticketing system. Frequent exposure to Active Directory and Windows server operating systems.Key ContributionsโขMaintained highest average daily ticket closure rate across all technicians with 20-30 ticket touches per day.โขContinuously praised by clients at end user and VIP level for professional and accurate ticket resolution.โขMentored new hire technicians in company processes, tools, and ticketing systems.https://teamascend.com/(Switchfast was acquired by Ascend Technologies in May 2021) -
Data Center Operations Team LeaderRackspace Sep 2013 - Nov 2016San Antonio, Texas, UsHired as a team leader of a 12-member full time employee technician team to execute completion of IT infrastructure projects from signed contract implementation through go live. Managed contractors for specific project work on an as needed basis. Company clients ranged from small businesses to Fortune 500 level enterprise clients in scope and size. Utilized ticketing system to actively track work completed and status updates with internal company teams. Coached and mentored employees through 1 on 1 meetings, team meetings, and annual performance reviews. Created individualized employee career development plans using employee collaboration to show role career paths, IT certifications guidance, and soft skills for professional development. Key ContributionsโขChampioned continuous improvement process flows at a global scale in 6 data centers located in the United States, London, Hong Kong, and Sydney resulting in a 3-day reduction in new infrastructure project build outs. โขCoordinated the resolution of customer impacting events and lead root cause analysis deep dives on a monthly basis to prevent possible customer down time in similar future events.โขDrove KPI objectives ensuring project implementations were delivered on time and in scope correctly with a greater that 98% level of success. โขAdjusted kanban equipment levels of hardware using demand metrics and the 5S methodology to improve delivery times to customers.โขCreated a global data center standardized on-boarding process for newly hired technicians covering key company training resources, expectations, and schedule to learn all aspects of the role across all 6 company data center locations. โขCreated a department metrics dashboard to show trending data numbers, KPI metrics, and current data statistics that was utilized in the monthly global process meeting across all data center locations. www.rackspace.comwww.rackspace.com/en-us/about/datacenters/chicago -
Unit Logistics SupervisorUs Army Oct 2003 - May 2013Arlington, Virginia, UsEnlisted as a Unit Supply Specialist to order supplies, monitor shipments, control inventory above $30 million at each duty assignment, while ensuring government compliance. Completed two active duty and one reserve contract.Key ContributionsโขExecuted 2 combat deployments totaling 17 months in Iraq while supervising 3 employees, ensuring 100% accountability of $30 million in supplies and equipment and security of $5 million of US weapons and ammunition.โขSafely lead 2 vehicle relocation movements of Iraqi Army personnel and 20 semi-trucks with trailers over 40 miles through dangerous areas.โขCoordinated over 40 new construction equipment issues to equipment operators valued at over $300,000 per machine while explaining safety procedures and accountability of serial numbers and tools associated with the equipment.โขImplemented excess, broken equipment, and tool turn in procedures locally and internationally saving the Federal Government over $5 million.www.goarmy.com
George Schneider ๐ Skills
George Schneider ๐ Education Details
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Lewis UniversityInformation Technology Management
Frequently Asked Questions about George Schneider ๐
What company does George Schneider ๐ work for?
George Schneider ๐ works for American Express
What is George Schneider ๐'s role at the current company?
George Schneider ๐'s current role is I help companies deliver complex enterprise Agile & Scrum IT projects (8+ years) | Technical Project Manager | IT Project Manager | Data Center | Security | Software.
What is George Schneider ๐'s email address?
George Schneider ๐'s email address is ge****@****tiv.com
What is George Schneider ๐'s direct phone number?
George Schneider ๐'s direct phone number is +184776*****
What schools did George Schneider ๐ attend?
George Schneider ๐ attended Lewis University.
What are some of George Schneider ๐'s interests?
George Schneider ๐ has interest in Economy, Management Improvement Skills, Current News And Events, Communications, Digital Photography, History, Blogging, Computer Security, Science And Technology, Running.
What skills is George Schneider ๐ known for?
George Schneider ๐ has skills like Customer Service, Computer Hardware, Problem Solving, Windows, Data Center, Social Media, Service Level Agreements, Continuous Improvement, Troubleshooting, Veterans, Microsoft Powerpoint, Microsoft Excel.
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