Georges Abdo Email & Phone Number

Ireland

. Assessing manufacturing demand and place purchase orders for stock required to maintain manufacturing operations.. Liaising with all departments to place purchase orders for overhead spend and ensure timely delivery of all goods and services ordered.. Running Management Resource Planning tools on SAP to guarantee all orders can be met On-Time In.

Dublin, County Dublin, Ireland

• Provides ultimate support experience through best-in-class service and innovative solutions, providing high-touch scaled transactional support to eligible partners.
• Supports partners through email and chat on a range of topics, including video uploads, channel management, monetization, analytics and any product technical issues with emphasis on high user satisfaction and quality.
• Provides education on new features and product updates, and explains Terms of Use as appropriate.
• Performs troubleshooting and helps resolve technical issues in a friendly and accurate manner. Escalates issues, providing all relevant information and striving to resolve matters in a timely manner.
• Collaboratively shares feedback through appropriate channels related to tools, processes or product issues, and flags trends and potential global technical issues.
• Coaches and provides direction to new joiners.

Irbīl, Iraq

• Reduced procurement risk, developing and implementing a new procurement system that gathered requirements based on local commercial market while building positive, long-term relationships with suppliers.
• Set Par levels in the store and departments that mitigated loss of revenue and poor customer experience, establishing appropriate minimum levels of products and instigating reordering procedures.
• Built a culture of long-term savings on purchasing cost, developing and implementing rigorous controls on all costs and expenses. Controlled and oversaw inventories and monitored recipes and sub-recipes.
• Activated production process on daily basis, related to sales volume.
• Managed transactions between departments, monitoring the process to reduce waste and overstock.

Lebanon

• Procurement
• Ensured rigorous adherence to procurement budget; set purchasing budget and established and monitored procurement plans, policies, systems, and procedures.
• Facilitated local and corporate teams to achieve all procurement needs as a trusted advisor on sourcing and purchasing decision-making.
• Drafted and negotiated major agreements and supplier contracts, collaborating with legal, financial, and operational teams to secure favorable costs and service levels.
• Drove increased value from strategic suppliers, evaluating and managing relationships on a regular basis.
• Managed a team of five direct reports; set KPIs and conducted annual reviews.Facilities

Cornet Chehwan, Lebanon

• Managed opening of Clay Restaurants, spanning all aspects of operations, including procurement, menu development, employment and cost control.
• Implemented continuous improvements to supplier quality, service, and pricing, leading negotiations on cost and service level agreements and cultivating positive working relationships.
• Managed and monitored orders according to business size, optimizing stock levels across a wide range of goods to drive cost control. Determined production levels based on turnover.
• Operated food-cost-system across both restaurants, BtoB and Clay, systematizing operations to reduce cost and create consistent management workflow.
• Generated a new system for controlling labor cost through change to employee schedules; recruited and supervised staff.

Diploma Of Education, Project Management, Professional Diploma

Ts, Hotel Management

Education record