Georges Abi Saab Email & Phone Number

Lebanon

-Played key role in on-going infrastructure system design, reevaluation and optimization to keep pace with company growth-Analyzed system security and current infrastructure to assess areas in need of improvement and develop solutions-Worked closely with management teams to plan, develop, coordinate and execute technical strategiesaligned to client's vision, mission and purpose-Reviewed and assessed architecture design, implementation, testing and deployment needs to identifyproject requirements and costs-Lead and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations-Supported implementation of healthcare management system software applications to enable centralized management of tasks-Increased core system availability by developing standards and architectural governance and implementing best practices-Drafted and enforced internal systems policies on factors such as backup and recovery andpatching/hardening systems.-Oversaw internal reporting protocols for system malfunction incidents, designing pre-rendered incidentreport formats to streamline response measures-Responded to incidents quickly, troubleshot problems and corrected faults-Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss-Spearheaded cost-saving efforts such as transitioning to cloud-based providers such as Oracle Cloud and Microsoft Azure.-Managed systems infrastructure at GlobeMed Main/DR site facilities, overseeing logistical movement tomaintain smooth operations and prevent equipment and skill de􀃘cits-Wrote and updated technical documentation covering system components-Coordinated projects, defined scope, and managed milestones-Guided implementation of company-wide enterprise security strategy for infrastructure and hardware,disaster recovery, data protection and endpoint protection

-Designed/Implemented Cloud Disaster Recovery and Business continuity sites on Microsoft Azure andOracle Cloud-Designed/Migrated Exchange mail server infrastructure to Microsoft Office 365 and Azure AD.-Designed/Implemented Web Services integration projects with external parties (Oracle WebLogic)-Published GlobeMed Healthcare Management Systems including SSL security certi􀃘cates(Client/Server/Authentication) and encryption.-Designed/Implemented Microsoft SQL servers in Always ON high availability mode.-Designed/Implemented Microsoft CRM, Microsoft SharePoint servers in high availability mode and multi load balanced front-end servers.-Planed changes and upgrades for corporate IT infrastructure and servers.-Conducted Vulnerability Assessment on all existing systems/devices/servers and assess system's security controls and processes to end potential security gaps-VMware VCenter Server configuration and deployment, vSphere Hypervisor installation, configured andmaintained high availability/clustering for VMware virtual environment.-Implemented Solaris global/local zones, configuring zone pools and 􀃘le systems, monitoring system services, fiber connection and logs…-Managed and maintained monitoring tools such as Manage Engine and SolarWinds, regularly monitored system performance and determined cause of any unexpected decrease in performance-Managed IBM, HP and Dell Storages and administered Fiber Channel (FC) switches (IBM Flex Chassis and Blade Center H)-Installed configured and maintained backup to disk and backup to tapes jobs, monitored backup logs, restore and recovered data as requested, performed regular restores on (Veeam Backup and Replication/Symantec NetBackup)

-Installed and configured different Windows Roles such as Domain Controllers, DNS, DHCP, and DFS, RightsManagement Server, Exchange 2016, File Server, WSUS, FTP, Windows Failover Clustering, WindowsDeployment Server...-Created patches and solutions to 􀃘x bugs in existing applications.-Conducted testing and troubleshooting for various software remotely and onsite for server sets to maintainoperational readiness.-Oversaw IT activities to maintain operations by maintaining laptops and tablets.-Developed programs to integrate and update software products and improve system compatibility.-Kept software licenses current for all computers and mobile devices.-Orchestrated integration and communication of software upgrades.-Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools andreplacement parts.-Achieved a good customer satisfaction rate while administering systems.-Planned and implemented complex internet and intranet applications on multiple platforms.-Monitored systems and network devices to resolve technical problems quickly.-Analyzed complex project server issues and worked on large enterprise and business-critical applications.-Maintained flexible schedule and responded to after-hours and weekend emergencies.-Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficientimplementation and comprehensive support.-Implemented, developed and tested installation and update of file servers, print servers and applicationservers in all departments.-Optimized system security and performance with proactive changes such as weekly updates installation,patching and hardening servers.-Resolved issues and escalated problems with knowledgeable support and quality service.-Diagnosed and executed resolution for all network and server issues.-Planned and implemented upgrades to system hardware and software

-Assisted in planning, designing and implementation of various systems such as sites servers, networkequipment and infrastructure, IP Cameras and software applications-Monitored and maintained use of network photocopiers, printers and plotters-Granted shared folders security access and permissions to users-Created backup/restore policies-Updated SQL Server databases using Microsoft SQL Server Management Studio-Performed on-site remote technical support and provided emergency on-call support and troubleshootingproblems-Recovered Damaged Hard disks, Virus Cleaning, Installed Operating Systems, Drivers and Software-Maintained excellent communication and good technical documentation with the IT manager on all tasksand projects such as daily Fingerprint reports, access cards Training/Workshops/Bootcamps.