Manage all aspects of confident clouds, LLC. Lead a team that delivers highly customized managed cloud solutions, development, implementations and analytics to organizations in most verticals. Set the organizations vision and focus our team on ensuring we deliver the highest possible impact to our customer's technology investment by ensuring their systems remain resilient, available, secure. Our team also focuses on providing ERP optimization projects to help our customers use their line of business and ERP platforms to support their business processes not hinder it.

•Responsible for all aspects of operations including client delivery, quality control, staffing and development.•Conducted business process redesign, re-implementation, support and system optimization to large public companies with complex change management requirements to high visibility mid-sized companies in many different industries.•Maintained and enhanced managed services (outsourced CIO) for two large direct clients: Including EDI, Supply Chain Optimization, infrastructure management, key performance indicator development and deployment, strategic planning and design.•Pre-sales and cold sales administration.•Custom application development and system integration design and delivery through various middleware.•Reporting design, validation, creation and documentation. Managed reporting resources as well as sourced to third party developers

•Co Founded the Global Solutions and Business Solutions Group.•Responsible for closing and servicing initial customer base and hiring preliminary staff for organization•Conducted business process redesign, re-implementation, support and system optimization to large public companies with complex change management requirements to high visibility mid-sized companies in many different industries.•Maintained and enhanced managed services (outsourced CIO) for two large direct clients: Including EDI, Supply Chain Optimization, infrastructure management, key performance indicator development and deployment, strategic planning and design.•Pre-sales and cold sales administration.•Custom application development and system integration design and delivery through various middleware.•Reporting design, validation, creation and documentation. Managed reporting resources as well as sourced to third party developers.

•Manage all aspects of technology related to the customer facing businesses of Donald J Pliner.•Responsible for developing and maintaining all budgets, timelines and benchmarks of all consultants and contractors.•Architected, managed and executed the largest system deployment and process enhancement project in the company’s history. The project resulted in a savings of over $350K resulting from expense reduction, reduction in inventory shrink. The same project yielded in excess of 11% and a 1 million dollar increase in EBITDA from a loss $600,000 to a $400,000 gain of income.•Author and Develop all operational and system documentation.•Develop critical applications and design and source non-critical development.•Maintain all aspects of Dynamics GP user base, including Econnect development and customizations• Responsible for all aspects of ecommerce technology, including integration and customer service applications.• Designed Retail Data warehouse and Sharepoint deployment that bridges corporate users with Retail users.• Wrote designed and maintained all management reporting for retail business.

Spearhead all aspects of engagement, including work-product documentation and deliverables, while providing solutions to consulting organizations. Manage product design, testing and deployment, maintaining all deadlines and timelines until completion. Redesign business processes and applications and implement change management requirements. Engage in strategic planning to forward client projects and streamline processes while enhancing services. Utilize resources to drive the existing project pipeline and oversee final-level support requests. Lead staff members in quality assurance and ensure client expectations are met.

Out Sourced CIO-Responsible for all aspects of Information Systems and Technology.

Drove service delivery for Dynamics GP customers and consulting on business process optimization. Conducted business analysis and process improvement during Microsoft Great Plains implementations while managing project resources and scheduling. Oversaw services and supply-chain enhancement while leading 2 direct reports and numerous subcontractors. Liaised with legal staff and Federal Marshals to manage client projects and minimize client legal exposure. • Managed a multi-month project focused on in-sourcing a $200 million client accounting department, and redirected company assets to a new back-office operation in just 2 days.• Exceeded all goals associated with the position.

Originated information-technology initiatives, including developing a management reporting portfolio and financial reports while creating a deployment infrastructure. Led operations for supply-chain departments, including logistics, purchasing, inventory management and loss prevention. Authored all point-of-sale and back-office ERP modifications in Dynamics GP and Compass POS and implemented an installer service delivery platform. Established in-store receiving, physical inventory and lost-prevention processes. Produced a 5-year roadmap for information technology strategy, forecasting budgets and allocating resources.

SQL Server Development, Dynamics GP Technical and Functional Analyst

ACC Pac Implementation Associate

Drove network architecture and implementation efforts for merging 3 companies and establishing a national infrastructure that combined 2 manufacturing sites, distribution centers and offices. Wrote custom applications in Access 97 and 2000, including active server pages, CGI scripting and automated web activities. Strategized information technology for an accounting firm with 55 users and 2 sites. Designed original applications and migrated applications, implementing technology systems, conducting analysis and improving processes.