George Townsend Email & Phone Number

North Bend, Wa, Us

Paducah, Ky.

Researching, developing and implementing technology and business process improvements to increase memberships, product sales and quilt show attendance.

Mountlake Terrace, Wa.

Managed the overall operational relationship between the ConnectYourCare vendor in the delivery of Healthcare Personal Financial Accounts to Premera's membership base

Bellevue, Washington

Facilitates landing new consultants and projects at major client locations in the Seattle and Western Region areas; manages ongoing projects to ensure client satisfaction and seeks new business opportunities through consultant and client relationships. Develops and authors Experis responses to Requests for Proposals (RFP's) and Requests for Information (RFI's). Utilizes Six Sigma problem-solving skills to drive root-cause analysis and permanent problem solutions.

Senior manager responsible for delivering innovative data integration solutions, applications and data management practices for Microsoft’s Sales and Marketing Divisions. • Developed and led a data integration and cleansing initiative which saved $2Million in data cleansing costs and reduced system data errors by 75% in a global Customer Data Master• Negotiated, implemented and managed contracts worth $2Million for offshore Data Operations Centers in India, Argentina, China and Poland. Result was improved information quality and faster process times at rates up to ½ the benchmark cost • Implemented new data capture processes and standards to improve customer data quality in key sales and marketing applications and databases• Developed business justification, requirements and specifications for software applications• Recruited, Coached and Managed a team of Data Analysts in taxonomy management and metadata development resulting in two “Deliver IT” team awards

Senior staff manager responsible for the development, implementation and governance of an Integrated Planning Process for Intel’s internal IT organization. Defined and implemented data quality improvement methodologies and projects within Finance, Sales, HR and IT Divisions.• Developed resource management planning activities for a workforce of 6,000 IT employees. Managed an IT hardware demand and supply balancing methodology which reduced hardware costs by 5% within an overall annual IT hardware budget of $300Million• Drove business process re-engineering, system architecture changes and data improvement methodologies to increase sales revenues, reduce expenses and enhance employee efficiency• Developed, taught and implemented a Total Quality Data Management process into software development methodologies and database designs and architectures.

Executive responsibility for the architecture, development and implementation of an Enterprise Data Warehouse Program in support of Nike’s Supply Chain implementation (I2/SAP/Siebel). • Directed a staff of 50 IT resources in gathering business requirements, architecture development, data modeling, ETL activities and delivery of finished reports to key business users throughout Nike’s global operating units.• Developed and implemented a comprehensive Y2K testing program for key mainframe, server and PC platforms• Managed IT business operations, hardware procurement, software development methodology and stakeholder management for Nike’s Footwear Logistics Division

Conducted feasibility studies and engineering scoping/estimating for capital projects involving petroleum tank farm storage, pipelines, loading facilities and manufactured product facilities.

Bs, Geography

Activities and Societies: Delta Chi Fraternity, University of Idaho NROTCPursued a Bachelor's Degree in Geography while studying Naval.

International Relations And Affairs

Activities and Societies: Navy ROTC; Drum & Bugle Corps.

Student Body President From 1971-72. Graduated With A Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Student Body President; letterman in Track and Tennis. Tennis Team Captain.