Community Health Navigator
● Support, educate, and assist medicaid members with navigating the healthcare system. ● Identify medicaid members’ physical, emotional, and cultural needs. ● Help members access appropriate resources to meet their needs ● Assists with addressing members’ barriers to foster relationships with providers. ● Performs outreach calls to members to identify barriers and unmet needs ● Performs initial telephonic outreach to members and acts as a backup to personal care coordinators.● Documents contact with members within the case management system.