Community Health Navigator
New Orleans, Louisiana, United States
- Support, educate, and assist medicaid members with navigating the healthcare system.
- Identify medicaid members’ physical, emotional, and cultural needs.
- Help members access appropriate resources to meet their needs
- Assists with addressing members’ barriers to foster relationships with providers.
- Performs outreach calls to members to identify barriers and unmet needs
- Performs initial telephonic outreach to members and acts as a backup to personal care coordinators.