Georgette B. Email & Phone Number

Remote, United States

Promoted to Sr Analyst Continuous Improvement due to ability to deliver valuable insights and drive results for company leadership, as well as to craft effective messaging that summarizes complex concepts across various audience typesDrive decisions on change management strategy, processes, and best practices thereby increasing initiative success rates and process adoptionLead concept design for best practice training resources, information hubs, and dashboards resulting in engaging and impactful end user experiencesLead multi-channel communication and launch campaigns resulting in increased excitement and adoption rates Implement agile workshops leading to an increase in team agile development capabilities Coach on agile core concepts and creative application of scrum best practices

Promoted from level II to level III Analyst due to consistently delivering valuable insights and driving results for leadershipDrove decisions on the expansion of IT project governance processes, and project management best practices through the incorporation of current company and industry standards, thereby increasing effectiveness of project delivery methods Designed infographics, end user training materials, and process maps that clearly conveyed complex concepts and furthered adoption of governance processesCoached project teams on agile concepts, project methodology selection, and best practices leading to increased process engagement

Led IT PMO vendor transition ensuring new hires were onboarded and able to effectively support the IT Organization upon vendor departureLed cross-functional collaboration with change champions to re-design governance process, increased accountability and process standardization as a result Drove decisions on IT PMO reporting strategy thereby creating a more consistent end user experience

Promoted from Engineer to Associate Consultant due to demonstrated success and track record of exceeding client expectationsCoordinated executive dashboard design, effectively summarized large data sets, highlighted solutions and enhanced data driven decision making capability Lead program cost controls processes, developed forecasts for sprints and releases, and drove increased estimate accuracy Supported OCM efforts for program including capture of stakeholder analysis and coordination of 100+ program roadshows, generated program awareness and buy-in as a resultDesigned solution for reporting on lessons learned trends via sprint retrospectives, increasing the ability to identifying recurring blockers and areas of opportunityCoordinated design of stakeholder information hubs, including facilitation of requirements gathering and page development, thereby fostering program knowledge and stakeholder engagement

Drove project manager and team accountability and mitigated risk by ensuring adherence to industry and company standards for IT project managementDrove process improvements for virtual testing library leading to more efficient testing for IT programs and projects as a resultDrove development of technical lead roles and responsibilities RACI matrix creating greater role clarity as a result

Buffalo/Niagara, New York Area

Promoted to Strategic Project Manager Lead process improvement project for SharePoint document organization Lead development of Qualitrics employee engagement survey and executive reportout, providing increased leadership insights on employee satisfaction as a result

Buffalo, New York

Coordinated end-to-end product migration for 150+ clientsEffectively managed and executed project plans within defined timelines for corporate banking client product implementation