Over twenty years of experience as an Administrative Assistant, Customer Service Representative, Mortgage Closing Analyst and Data Entry Operator. Excellent skills in administrative office duties, call center environment, residential mortgage, multifamily housing, and customer service industries. A record of productivity, quality and integrity. Self-motivated, analytical and detail-oriented, with excellent research and organizational skills. Energetic and goal oriented, able to communicate effectively with people of all ages and backgrounds, working collaboratively to resolve problems. A flexible professional who enjoys learning new skills and quickly adapts to organizational changes.