Georgette Wright Email & Phone Number

Prescott Valley, Arizona

➤ Supervised and managed a team of 4, oversaw the day-to-day activities and operations for a community of 447 homes while working as the liaison between the Home Owners and the HOA Board of Directors.➤ Managed the business of the association to maintain property values, fostered positive owner/resident relations, and ensured a high quality of life for all association members by utilizing exceptional leadership and interpersonal skills.➤ Established, drafted, executed, and supervised the community's annual budget, managed capital improvements, reviewed monthly financial statements, prepared variance reporting.➤ Developed strong working relationships with community board members, committee members, and owners while performing community tours as required in conjunction with the community governing documents.➤ Recommended and implemented processes or procedures that ensured compliance with federal, state and local laws regarding community association management including ensuring compliance with disclosure requirements.➤ Planned, organized, and assisted the Board in conducting Board and annual membership meetings as well as preparing and providing board packages including providing required notification of meetings.➤ Managed architectural control processes and ensured compliance with established design guidelines and policies for design review while handling all communications with owners regarding compliance matters.➤ Tracked community non-compliance issues, sent timely appropriate notices, and followed established fine and collection policies established by HOA covenants or by the Board to address unmet community standards.➤ Secured competitive contract bids, presented comparative bid reviews, supervised and ensured compliance of all executed contract terms and conditions while overseeing community and contractor liability insurance requirements.

Spring Valley, Ca

➤ Managed day-to-day activities in a community of 102 units by supervising and managing a team of 4 maintenance staff, overseeing rehabs, scheduling daily work to be completed, and ordering supplies at lowest cost.➤ Increased revenues by 38.6% while maintaining high occupancy standards, driving traffic, and increasing occupancy from 67% to 99% within 2.5 months of employment with excellent leasing skills.➤ Accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and delivering regular reports on financial performance or KPIs.➤ Established rental rates by surveying local rental properties, calculating overhead costs, depreciation, taxes, and profit goals and contracting with residents by negotiating leases, collecting security deposits, and initiating corrective actions.➤ Generated new prospect leads through marketing, advertising, managing the company website, and social media and provided excellent resident service by responding to resident requests or problems in a timely and courteous manner.➤ Maintained building systems by contracting for maintenance services and supervising repairs as well as enforced occupancy policies and procedures by presenting standards, sending notices, or confronting violators when necessary.➤ Managed building operations including grounds, staff, vendors, and inspections, conducted resident screening and approval of all potential resident applications, and provided timely follow up with all questions or concerns.➤ Led the recruiting, hiring, and interview process, supervised or guided staff with daily operations, and received all telephone calls or handled in-person visits while resolving complaints or requests from residents.

Community Manager – R&V Management, San Diego, CA – 2008 to 2012Community Manager – BRE Properties, San Diego, CA – 2007 to 2008Community Manager – R&V Management, San Diego, CA – 1999 to 2007