George V Vincent Email & Phone Number

London, Ontario, Canada

As a Residence Service Representative, my main role is to provide excellent customer service and support to residents in the residential facility. I handle inquiries, address resident concerns, and ensure their living experience is positive. My responsibilities include managing resident requests, coordinating maintenance activities, and maintaining accurate resident records. Additionally, I enforce residential policies and regulations, mediate conflicts, and handle escalated situations when necessary. Effective communication, problem-solving, organization, and teamwork skills are crucial in this position.

Chennai, Tamil Nadu, India

During this period, my role encompassed managing the entire process from Requirements Analysis to Invoicing. I collaborated with the Delivery team to create and design proposals, organized client meetings to understand their requirements, and prepared quotes based on the solution build document. I also coordinated with relevant teams for technical inputs, monitored overall Account health, and led review meetings with clients. Additionally, I handled escalations and managed client feedback effectively. This experience enhanced my ability to oversee projects, engage with clients, and deliver successful outcomes.Positions held: Proposal Manager, Closedown Agent, Requirements Agent

Thodupuzha, Kerala, India

At Rubber Point, I received comprehensive training in various business areas, including Finance, Customer Service, Sales, and Operations. This training equipped me with valuable skills and knowledge to excel in these key areas. I gained a solid understanding of financial management principles, ensuring accurate tracking and reporting of transactions. Additionally, developed service skills, delivering exceptional assistance and building strong relationships with customers.

Graduate Certificate, Project Management

Graduate Certificate, Business Analysis

Bachelors In Electronics And Communication Engineering