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George O'Brien Email & Phone Number
Customer Success Operations Manager
at
Zoom
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Operations Manager
Location
Sacramento, California, United States
Who is George O'Brien? Overview
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Quick answer
George O'Brien is listed as Customer Success Operations Manager at Zoom, based in Sacramento, California, United States. AeroLeads shows a matched LinkedIn profile for George O'Brien.
George O'Brien previously worked as Workforce Management Specialist at Build With Ferguson and Contact Center Supervisor at Milestone Technologies, Inc.. George O'Brien holds Business Administration And Management, General from Butte College.
Company email context
Email format at Zoom
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Zoom
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Profile bio
About George O'Brien
A driven and progressive self-starter with a passion for leading and excelling in managerial positions. I thrive in ever-changing environments with an opportunity for growth and self-development. I put my focus within creating a goal-oriented and energetic office culture to create building blocks for my team to succeed.
Current workplace
George O'Brien's current company
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4 roles
George O'Brien work experience
A career timeline built from the work history available for this profile.
Customer Success Operations Manager
Current
Dec 2020 - Present
Workforce Management Specialist
- Monitoring and reporting of inbound call volume and abandonment rate data
- Creating and maintaining high level KPI dashboards for company stakeholders
- Identifying operational efficiency opportunities and collaborating on workflow improvements
- Developing and presenting sales operations training modules during employee onboarding
- Managing inbound support teams and providing real time coaching feedback
- Allocating available resources to improve Service Level metrics for our inbound support teams
Jun 2018 - Dec 2020
Contact Center Supervisor
- Achieved and surpassed monthly team goals and KPIs
- Handled escalated customer interactions
- Improved agent level performance and productivity
- Supported floor staff and generated employee engagement
- Worked closely with the customer experience enablement team to implement new customer retention initiatives and new workflow changes
- Compiled and reported daily KPI numbers and bug reports
Jun 2014 - Jun 2018
1 education record
George O'Brien education
FAQ
Frequently asked questions about George O'Brien
Quick answers generated from the profile data available on this page.
What company does George O'Brien work for?
George O'Brien works for Zoom.
What is George O'Brien's role at Zoom?
George O'Brien is listed as Customer Success Operations Manager at Zoom.
Where is George O'Brien based?
George O'Brien is based in Sacramento, California, United States while working with Zoom.
What companies has George O'Brien worked for?
George O'Brien has worked for Zoom, Build With Ferguson, and Milestone Technologies, Inc..
How can I contact George O'Brien?
You can use AeroLeads to view verified contact signals for George O'Brien at Zoom, including work email, phone, and LinkedIn data when available.
What schools did George O'Brien attend?
George O'Brien holds Business Administration And Management, General from Butte College.
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