. Created the IT global policies.. Created Covid-19 Crisis management plan.. Set the Digital Transformation strategy.. Designed, managed the installation of a new digital-ready infrastructure and the whole Technology ecosystem.. Set up the IT Disaster Recovery plan.. Worked closely with the top management on the Business Continuity Plan,• Managed several operational and core-business projects..

Built the IT infrastructure with the fresh founding of the company.Tasks and responsibilities:1. Defining Technical specifications for all IT Infrastructure (PCs, Network devices, Printers, Internet Connectivity, etc...).2. Defining Company requirements for the Software (Backup, Antivirus and security, operating system, etc…).3. Responsibility for all the paper work and legal abidance of the proposals and the approval to the chosen companies (Service Providers).4. Supervising the preparation and installation of the above and hands-on when needed.5. Set up the email system for the company.6. Preparing and managing a project for building a website for the company (gathering requirements, hosting, analysis and design, implementation, etc…).7. Implementation of an intranet system for the company’s documents management.8. Assessment for the process of implementing a financial system for the company.

• Managing third-party communications to insure the appropriate delivery of the company software projects.• Handling corporate relationships regarding the company online and offline IT services.• Providing periodic and occasional reports to the chairman and the business development director regarding the company’s IT environment (website traffic analysis and statistics, Hardware status, Downtimes, future plans, etc.)• Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost-effectiveness;• Researching and installing new systems• Ensuring the smooth running of all IT systems, including antivirus software, print services and email provision; • Managing crisis situations, which may involve complex technical hardware or software problems; • Acting as a webmaster for the company website.Head OF IT RECRUITMENT (2006-date)• During two years of handling IT recruitment I was able to successfully placing candidates at all organizational levels from the data entry level to the managerial and director level for IT service providers and client side companies, small, medium sized companies, large local and multinational companies working inside and outside Egypt

• Handling corporate relationships regarding the company online and offline IT services.• Providing periodic and occasional reports to the chairman and the business development director regarding the company’s IT environment (web site traffic analysis and statistics, Hardware status, Downtimes, future plans, etc.)• researching and installing new systems.• ensuring the smooth running of all IT systems, including anti-virus software, print services and email provision;• managing crisis situations, which may involve complex technical hardware or software problems;• Acting as a webmaster for the company website.

• Delivering various IT courses ex.: o Flash MX Fundamentals.o COMPTIA+, Network+o Microsoft Office (Basic, intermediate and advanced).o Designing and implementing databases using MSSQL2000 Query Analyzer.o CRM (Customer Relationship Management).o Interpersonal Communication skills.o Visual Basic 6.0.• Participate in preparing technical materials when needed.

• Responsible for all web design operations.• Implementation for new websites.• Maintaining the time schedule for Web Projects.