Georg Gottschalk Email and Phone Number
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🚀 Driving Customer & Partner Success through Skills & Expertise | Global Leader in Technical Ecosystem ScalingAs a seasoned professional in driving customer success through product skills, I specialize in crafting and executing effective global training and certification programs, along with empowering partners for optimal performance. My focus is on organizations deploying SaaS or Enterprise software on highly technical platforms.Key Achievements: ✅ Proven Impact: Instrumental in achieving higher product adoption, increased renewals, greater expansion, and elevated NPS scores. ✅ Ecosystem Scaling: Successfully scaled technical ecosystems for renowned platforms including Salesforce, MuleSoft, IBM WebSphere, CrossWorlds Software, and SAP. ✅ Strategic Leadership: A track record of strategic planning, driving product and service innovation, and delivering substantial revenue and profitability growth with budget discipline.Innovation with AI: 🌐 Leveraging generative AI, I've pioneered transformative approaches to content development, ensuring cutting-edge training materials and certifications.M&A Mastery: 🤝 Adept at navigating M&A challenges, I've integrated around two dozen acquired businesses and internally merged teams to foster organizational synergy.People-Focused Leadership: 👥 My secret to success lies in cultivating strong loyalty within my teams. Building a culture of trust and collaboration has been the cornerstone of my leadership approach.Join me on the journey of driving success, innovation, and growth in the ever-evolving landscape of technology! 🚀
Acumatica
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- acumatica.com
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Vice President, Global EducationAcumatica Sep 2024 - PresentBellevue, Washington, UsAcumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Its industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Acumatica is more than a product—it’s a thriving community of partners, customers, and creators committed to delivering technology that enables tomorrow’s leading companies to innovate, collaborate, and grow on their terms. It is a community working to continuously seek out better ways to work and to build the future of business, together. Acumatica is owned by EQT Partners, one of the world’s leading investment companies. -
AdvisorCustomer Sharing Movement Jul 2024 - PresentThe Customer Sharing Movement is a movement of Workday customers who are passionate about sharing their knowledge and experiences with others who are doing the same. -
AdvisorLearnexperts Jun 2024 - PresentOttawa, Ontario, CaLearnExperts is an AI-powered platform, developed by course creators, that enables rapid course development, helping companies train faster and drive revenue growth. LearnExperts combines cutting-edge technology with human expertise to transform traditional training into efficient, modern solutions. -
AdvisorTingono Apr 2024 - PresentSan Francisco, Ca, UsTingono makes it easy to retain and expand SaaS revenue to increase NRR with the help of AI. -
Independent ConsultantStealth Mode Feb 2024 - Oct 2024Specializing in advising forward-thinking companies on navigating the dynamic AI landscape, focusing on scaling learning initiatives, optimizing credential strategies, and expanding ecosystems to deliver unrivaled value to customers.Currently engaged with a client to drive a strategic initiative unlocking growth opportunities in emerging market segments.I am seeking collaborative opportunities with innovative organizations and like-minded professionals who are passionate about leveraging AI to innovate skill development processes, enhance customer satisfaction, and elevate product expertise in partnership with global stakeholders. Together, we can drive higher product adoption rates, ensure strong renewal rates, explore new avenues for growth, and elevate Net Promoter Scores for tech-centric organizations.I am also seeking fresh challenges within innovative technology firms. My goal is to contribute to transformative projects and spearhead impactful change within the industry. -
Vice President, Salesforce CredentialsSalesforce Feb 2023 - Jan 2024San Francisco, California, UsAfter integrating MuleSoft Training & Certification into Salesforce, I had the privilege of leading all of Salesforce Credentials, for all brands: Salesforce Core, MuleSoft, Tableau, Slack, and the Global SI program creating Accredited Professional credentials. Our mission was to accelerate customer health, by validating the technical expertise of individuals across the Salesforce ecosystem, including Customers, Global SI Partners, Independents, Early Career, and Salesforce Employees. We have an innovative approach to validating highly-relevant technical, product and role-based skills of individuals via technical certifications, and performance-based assessments that demonstrate hands-on project experience.We innovated how we developed exams by using Salesforce genAI capabilities, and released the first Salesforce AI certification with the help of SlackGPT. -
Vice President, Training & Certification @ MulesoftSalesforce Jun 2018 - Jan 2023San Francisco, California, UsMuleSoft perfected the “Land & Expand” strategy. Critical to that was the ability to efficiently train customers, partners, and the ecosystem at large.From the time Salesforce acquired MuleSoft in 2018 until February 2023, I had the joy and privilege to scale the MuleSoft technical skills ecosystem ahead of MuleSoft's growth rates, as I was leading MuleSoft Training & Certification. During that time we grew the company from $200M ACV to $2B ACV, and scaled the amount of technical individuals capable of driving integration and automation projects in the ecosystem, ahead of targets. We developed an innovative, outcome-based enabling and training approach. We collaborated very closely with our SI Partners, Customers and our technical community, working hand-in-glove with our colleagues across MuleSoft and Salesforce, ensuring that our customers have access to an ever-growing talent pool at the right time for them. Customers that we enabled enjoyed high ROI on their software, which drove our renewals up, increased account expansion, and improved NPS scores - a win-win for all. -
Vice President, Training & CertificationMulesoft Nov 2017 - Jun 2018San Francisco, California, UsHigh quality, broadly adopted technical training and product enablement is critical if your company operates at a fast pace, with an innovative product, and high growth rates.I led the team that created our validated technical ecosystem, supported successful customer deployments, and expanded SI practices. We supported customer acquisition with our strong and engaging training program, and drove significant improvements in renewal rates, ARR expansion and NPS scores.In my role as the leader of the Training & Certification function, I built MuleSoft's worldwide training organization from scratch. Our team earned a reputation for delivering exceptional technical training and enablement programs to customers and partners alike. Global training and certification became a competitive advantage for MuleSoft. -
Vice President, Training Products Organization @ Salesforce UniversitySalesforce Aug 2016 - Nov 2017San Francisco, California, UsAs the leader of Salesforce University's Training Product Organization, my team and I drove the development of a training product portfolio that supported the company’s 30% annual growth rate. By steering SaaS product innovations and updates to power the Salesforce Cloud and platform ecosystem, we developed virtual and classroom-based training and certification solutions that closed the skills gap in the market place.KEY ACCOMPLISHMENTS:• Closed skills gap in the market place by pairing engaging self-paced learning on Trailhead with an expert-guided, highly scalable virtual training offering leading to Salesforce admin certification.• Created an integrated product portfolio of course and certification offerings with just-in-time updates supporting Salesforce’ three annual releases to meet evolving market place needs.• Increasing specialized certifications offerings by 25% that drove 60% YoY growth in total certifications.• Pioneered integrated content development process that lead to certifications by aligning exam development with curriculum development projects.• Introduced a blended virtual and remote product that reached 2500+ registered students with one 50% (remote) instructor in its first quarter. -
Sabbatical YearBamboo Reef Enterprises Dec 2014 - Dec 2015During my sabbatical year, I fulfilled my dream of becoming a Scuba Instructor, after having been a technical diver for many years, and having achieved all recreational scuba certifications.After getting my scuba instructor credentials I also did my US Coast Guard Captain's license, planted a little hobby vineyard in Sonoma, and established a bee colony. -
Vice President Global Sales & OperationsLearnquest Aug 2013 - Nov 2014Philadelphia, Pennsylvania, UsI drove unprecedented global growth by transforming this East-Coast based training organization into an internationally operating company. I created both the direct and the channel sales organization outside of the US, defined and implemented a global expansion strategy, and started a worldwide alliance network. As a result, we experienced 300% channel sales growth through the new IBM Global Training Partnership, doubled YoY revenue for the entire company, implemented a new global sales strategy, built a new partner network in 77 countries (including India, AN/Z, EMEA, and BRIC+), and initiated a high-margin technical conference business. -
Program Director, Websphere Global EducationIbm Aug 2006 - Jul 2013Armonk, New York, Ny, UsI initiated growth and increased profitability for the global training and enablement business covering all WebSphere-branded products at IBM’s Software Group. In that role I had full P&L accountability for high multi-$M revenue operation, I developed and deployed solutions for skill innovation, enablement, and post-deal customer training to enhance support for IBM WebSphere’s global customers, partners and employees.KEY ACCOMPLISHMENTS:Doubled training profit margins from to 45%.Built Just-in-Time (JIT) services models by growing enablement operations.Built, developed, and led a global team from 20 to 80+ direct reports and a network of 500+ vendors and consultants.Led change management to transition direct training to an indirect, partner-based offshore channel delivery system.Transitioned 15+ SaaS and Cloud-based acquisitions to IBM Software Group's services team. -
Program Director, Websphere Business Integration Education ServicesIbm Feb 2002 - Jul 2006Armonk, New York, Ny, UsLed curriculum development and training delivery for the Business Integration division within the WebSphere brand, I contributed significantly to global growth and brand recognition, delivering a large percentage of Business Integration services revenue.KEY ACCOMPLISHMENTS:Achieved double-digit revenue growth every year.Innovated enablement to influence IBM’s training transformation from ILT to remove, virtual, and self-paced modalities. -
Director, Education ServicesCrossworlds Software Jul 1999 - Feb 2002Initiated Education Services Group and lead it from loss-leader to 65% profitability at time of IBM acquisition.* Lead the creation of an industry-leading EAI training curriculum* Supported ISV and GSI ecosystem in pre-deal skill planning and post-deal skill acquisition.* Enabled ERP partners with their sales, technical deployment and customer success needs.* Developed and implemented the Education Services department (US initially, followed by Europe).* Increased top-line revenue by 600% year-over-year.* Streamlined training delivery, curriculum development, and operations functions.
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Strategy, Office Of The CtoCrossworlds Software Jun 1998 - Jul 1999Formulated integrated product strategy as part of CTO office. The strategy that I created was subsequently implemented by IBM after it acquired CrossWorlds, by integrating our EAI platform into the WebSphere platform, and embedding it into a product stack that included workflow, application integration, and business process optimization solutions. Collaborated across Engineering, Product Management and Professional Services on process optimization and product enhancements.
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Director, High-Tech ConsultingIds Scheer Jan 1997 - Jun 1998Built the high-tech consulting practice in the US from scratch and grew my business from 0% of revenue to 75% of US revenue within 18 months.Acquired brand name clients like HP, SAP, Georgia-Pacific.
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Project Manager, Sap ConsultingIds Scheer Jan 1996 - Jan 1997Provided project management and SAP consulting for brand name clients like Georgia PacificBuilt SAP consulting practice from scratch
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Senior Consultant & Instructor, Business Process ReengineeringIds Scheer Aug 1994 - Jan 1996Provided Business Process Engineering and Re-engineering consulting and training to global enterprises like Unilever, BASF, Bayer.Provided Financial Consulting Services on SAP FI/COIntroduced a European consulting methodology (ARIS) and software product to the US / North American market through training, partner enablement and technical pre-sales consulting Collaborated with multi-national consulting firms like E&Y, Accenture, Andersen, Deloitte, CSC
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Research AssistantInstitute For Business And Information Science (Iwi) Jan 1990 - Jul 1994Researched integrated information systemsCollaborated with SAP on financial information systems, data models, and cross-application information flowCollaborated on building an integrated software package for business process optimization and data modelling
Georg Gottschalk Skills
Georg Gottschalk Education Details
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Universität Des SaarlandesGeneral -
Universität Des SaarlandesManagement And Operations -
Universität Des SaarlandesHistory
Frequently Asked Questions about Georg Gottschalk
What company does Georg Gottschalk work for?
Georg Gottschalk works for Acumatica
What is Georg Gottschalk's role at the current company?
Georg Gottschalk's current role is Ecosystem Enablement & Upskilling | AI Innovator | Advisor | Executive | former Salesforce, MuleSoft, IBM.
What is Georg Gottschalk's email address?
Georg Gottschalk's email address is ge****@****oft.com
What is Georg Gottschalk's direct phone number?
Georg Gottschalk's direct phone number is +141522*****
What schools did Georg Gottschalk attend?
Georg Gottschalk attended Universität Des Saarlandes, Universität Des Saarlandes, Universität Des Saarlandes.
What are some of Georg Gottschalk's interests?
Georg Gottschalk has interest in Social Services, Economic Empowerment, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Georg Gottschalk known for?
Georg Gottschalk has skills like Management, Leadership, Enterprise Software, Strategic Planning, Cloud Computing, Program Management, Saas, Business Process, Integration, Project Management, Professional Services, Management Consulting.
Who are Georg Gottschalk's colleagues?
Georg Gottschalk's colleagues are Anton Degtyarev, Hesam Kabiri, Sergey Shigin, Gary Rippen, Francis John Paul Pervera, Samuel Nair, Samuel Nair.
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