Georgi Grozdev

Georgi Grozdev Email and Phone Number

Senior Quality Assurance Engineer @ Kiteworks
Sofia, BG
Georgi Grozdev's Location
Sofia, Sofia City, Bulgaria, Bulgaria
About Georgi Grozdev

I am motivated and energetic QA that navigates high-stress situations andachieves goals on time. I have experience in Fintech domain andespecially trading. My working experience is in the all phases of theSoftware Testing Life Cycle (STLC) - smoke / sanity, functional, component,regression, UI and backend testing, Agile and Kanban methodologies.

Georgi Grozdev's Current Company Details
Kiteworks

Kiteworks

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Senior Quality Assurance Engineer
Sofia, BG
Georgi Grozdev Work Experience Details
  • Kiteworks
    Senior Quality Assurance Engineer
    Kiteworks
    Sofia, Bg
  • Kiteworks
    Quality Assurance Engineer
    Kiteworks Mar 2023 - Present
    Sofia City, Bulgaria
  • Klips Official
    Quality Assurance Engineer
    Klips Official Sep 2021 - Feb 2023
    Sofia, Sofia City, Bulgaria
    - Planing and executing test cases using the understanding of the business logic of the system to detect usability and performance issues- Conducting exploratory testing – simultaneous test design and execution- Test Web Applications, Web services- Checks whether a product complies with the requirements- Verification of multi-device and cross-platform consistency- Participation in planning and daily meetings
  • Finovation
    Senior Operations Agent
    Finovation Feb 2021 - Sep 2021
    Sofia City, Bulgaria
    - Monitoring the performance of the team- Delegation of daily tasks- Effectively deal with conflicts- Multitasking and ability to work in hight flow work environment- Collaboration with Payment service providers- Processing of incoming and outgoing transactions in internal financial software tools- Attending to business clients' requests- Involved in creating and implementing Customer Support procedures and templates- Communication with clients by email- Work with the Live Agent ticketing system- Generation of daily reports and providing information to upper-level managers
  • Finovation
    Operations Agent
    Finovation Jan 2020 - Feb 2021
    Sofia City, Bulgaria
    - Multitasking and ability to work in hight flow work environment- Collaboration with Payment service providers- Processing of incoming and outgoing transactions in internal financial software tools- Attending to business clients' requests- Communication with clients by email- Work with the Live Agent ticketing system- Generation of daily reports and providing information to upper-level managers
  • Finovation
    Customer Support Agent
    Finovation Jul 2019 - Jan 2020
    Sofia City, Bulgaria
    - Assisting clients with communication by telephone, live chat and email- Ultimate customer satisfaction- Help customers with complaints and questions, give customers information about products and services- Work with the Live Agent ticketing system
  • H&M
    Department Manager
    H&M Mar 2018 - Jun 2019
    Sofia City, Bulgaria
    - Responsible for sorting and organising incoming deliveries of garments- Shift management. Preparing weekly/monthly schedules for the team- Customer support and sales- Accounting of daily profits- Creation or cancelation of invoices- Daily generation of reports and keeping track of store performance
  • H&M
    Backup Department Manager
    H&M Jun 2017 - Mar 2018
    Sofia City, Bulgaria
    Assisting the Department Manager with:- Sorting and organising incoming deliveries of garments- Shift management. Preparing weekly/monthly schedules for the team- Customer support and sales- Accounting of daily profits- Creation or cancelation of invoices- Daily generation of reports and keeping track of store performance
  • H&M
    Sales Advisor
    H&M Aug 2016 - Jun 2017
    Sofia City, Bulgaria
    - Selling goods to clients- Keeping the fitting rooms presentable- Garment care and maintaining general cleanliness of the store- Assisting clients

Georgi Grozdev Education Details

  • Qa Complete Certificate: Technology, 2022 Pragmatic Llc - Sofia
    Qa Complete Certificate: Technology, 2022 Pragmatic Llc - Sofia
  • National Academy Of Music ''Prof. Pancho Vladigerov''
    National Academy Of Music ''Prof. Pancho Vladigerov''
    Classical Singing

Frequently Asked Questions about Georgi Grozdev

What company does Georgi Grozdev work for?

Georgi Grozdev works for Kiteworks

What is Georgi Grozdev's role at the current company?

Georgi Grozdev's current role is Senior Quality Assurance Engineer.

What schools did Georgi Grozdev attend?

Georgi Grozdev attended Qa Complete Certificate: Technology, 2022 Pragmatic Llc - Sofia, National Academy Of Music ''prof. Pancho Vladigerov''.

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