As a Delivery Manager for Amazon DPS, my primary responsibility is to ensure the timely and efficient delivery of all parcels to customers. I oversee and take part in a team of employees, providing guidance and support as they handle the logistics of the goods and customer service.I maintain a high level of communication with the delivery drivers throughout the delivery process, answering any questions they may have and addressing any concerns that may arise.Overall, my goal as a Delivery Manager is to provide a seamless and positive experience for every customer while receiving their parcels. As well as a good working environment for the delivery drivers while doing their tasks.Main responsibilities and duties:Managing team schedule Technical knowledge of the delivery system of AmazonCoaching & Monitoring the delivery process for the new driversKeeping up with the working model for the company Customer careAlso part of the team dealing with direct deliveries Driving like a pro

I was responsible for the daily operations of the restaurant and implementing ideas and strategies to ensure sales goals are being met. I work directly with guests and staff in a high-volume restaurant to ensure the highest level of customer service. I am also responsible for hiring and implementing training for all staff, coordinating employee schedules, and ensuring company protocols are being followed. I am involved in the execution of company strategies to ensure all budgets are met.After the completed training of the current manager, I've let him overtake my duties so I can start something elseMain responsibilities and duties:Adaptability to the fast-changing business environment Daily interaction with customers / delivery companiesBusiness Awareness with external products / service providers on the marketProviding solutions under difficult situations with customersExperience with billing operational system - DATECSCreating marking strategies involved with promotions weekly Daily dealing with the finance and accounting

Being given the opportunity to work as a sales manager I've had the chance to implement new strategies to the business and improve the cash flow. Learned valuable lessons and how to supervise the staff in a positive and constructive wayFlexibility and reliability Motivation to make more profit than the targetLearning the essential for running a business Improving marketing skills and gaining e-commerce experience

Selling grocery products to business customers such as owners of stores through cold calling, sales meetings, arranging orders and logistics deliveries.Product knowledge regarding every category we offerStrategic Prospecting Skills in regarding to future clientsTime management skill In regard to dealing with the daily operations workPost-sale relationship management Driving motivation and competition knowledge

Learned how to deal with all types of customers, increased my confidence in communication, time management improved