Georgia Conley Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

United States

As a customer service representative at R and D Optical, I was responsible for ensuring that our clients had a positive experience throughout the entire customer journey. I gained extensive knowledge of the optical industry, including different types of eye lenses and the various machines used to manufacture them. I also learned how to operate the machines in the lab and our computer system, which enabled me to provide accurate and efficient support to our clients.Additionally, I… Show more As a customer service representative at R and D Optical, I was responsible for ensuring that our clients had a positive experience throughout the entire customer journey. I gained extensive knowledge of the optical industry, including different types of eye lenses and the various machines used to manufacture them. I also learned how to operate the machines in the lab and our computer system, which enabled me to provide accurate and efficient support to our clients.Additionally, I implemented a training program in the company, which helped new employees to get up to speed quickly and effectively. I also took optical courses to deepen my understanding of the industry and keep up-to-date with new developments and trends.Through my work at R and D Optical, I developed strong communication and problem-solving skills, as well as a strong ability to work in a team environment. I learned how to effectively manage multiple priorities, and how to provide exceptional customer service even in high-pressure situations.Overall, my experience in customer service at R and D Optical taught me the importance of developing a deep understanding of the industry and the products we were providing. It also taught me how to be proactive in my professional development and to take ownership of my learning and training to better serve our clients. Show less

Cincinnati, Ohio, United States

Provided excellent customer service to members and guests while ensuring a seamless dining experience. The job description may include the following duties:Greet members and guests as they arrive, take orders and make menu recommendations.Serve food and beverages promptly and accurately, ensuring proper presentation and temperature.Ensure proper setup and breakdown of tables and chairs before and after events.Work collaboratively with kitchen staff and other servers to… Show more Provided excellent customer service to members and guests while ensuring a seamless dining experience. The job description may include the following duties:Greet members and guests as they arrive, take orders and make menu recommendations.Serve food and beverages promptly and accurately, ensuring proper presentation and temperature.Ensure proper setup and breakdown of tables and chairs before and after events.Work collaboratively with kitchen staff and other servers to ensure smooth and efficient service.Handle cash and credit card transactions accurately and efficiently.Maintain cleanliness and organization in the dining area, pool shack, and other designated areas.Assist with event planning, setup, and breakdown for club events.Adhere to all club policies and procedures, including safety and sanitation protocols.Provide exceptional customer service and address member and guest needs and concerns promptly and professionally.Assist with other duties as assigned by the supervisor or manager. Show less

Cincinnati, Ohio, United States

As a hostess at Swamp Water Grill, I was responsible for ensuring that every guest had a memorable dining experience. I greeted guests with a warm and friendly welcome, answered phone calls, and managed the waitlist. I worked closely with the kitchen and servers to ensure that guests received their orders in a timely manner. Additionally, I provided exceptional customer service, addressing any concerns or issues promptly and professionally.In this role, I developed strong communication… Show more As a hostess at Swamp Water Grill, I was responsible for ensuring that every guest had a memorable dining experience. I greeted guests with a warm and friendly welcome, answered phone calls, and managed the waitlist. I worked closely with the kitchen and servers to ensure that guests received their orders in a timely manner. Additionally, I provided exceptional customer service, addressing any concerns or issues promptly and professionally.In this role, I developed strong communication and customer service skills, and learned how to work in a fast-paced environment. I also developed strong organizational and time-management skills, as I needed to be able to multitask and handle multiple priorities simultaneously. I worked collaboratively with other team members to ensure the smooth operation of the restaurant, and maintained cleanliness and organization in the hostess area and waiting area.Overall, my experience as a hostess at Swamp Water Grill taught me the importance of providing exceptional customer service, and how to work effectively in a team environment. Show less

Pre-Business And Administration, 2Nd Year

Activities and Societies: UC Club Softball Team

Bachelor Of Business Administration - Bba, Business

Activities and Societies: Kappa Kappa Gamma , Women in Stem, and Intramural Volleyball.

Education record

Activities and Societies: DECA, Golf, Bowling, Captain of Softball Team, Journalism, and Ski club. Awards: Female Student Athlete.

Certificate, Marketing Management & Research

Communication And Media Studies, Junior