GEORGIA A. FIELDSMuskogee, OK 74403 ~ C: 918-869-3034 ~ georgiaflds@yahoo.comHEALTH ADMINISTRATOR PROFILECustomer Satisfaction Management ~ Program Service Management ~ Regulatory Compliance Strategies ~ Team LeadershipHello, my name is Georgia Fields, and thank you for reading my profile! As you can see, I am a dedicated professional passionate about building and cultivating lasting relationships and partnerships with patients, staff, and physicians to ensure delivery of highest quality Patient Access and Healthcare Administrative operations. I strive to foster a team environment where we move forward stronger knowing that our decisions are both patient-focused and data-driven. I'm known for collaboration and embracing new ideas; my favorite conversations start with "how could we..." and I prefer "or" to "no." Energy and enthusiasm go a long way, as does a sense of humor, especially given the stress of high impact healthcare environments.Specialties…Patient Relationship Management, Insurance Verification Methods, Electronic Health Record (EHR), Program Execution/File Management, Customer Service Strategies, Conducting Patient Interviews, Patient & Insurance Follow-Up, HIPAA / Regulatory Compliance, ICD - 9, CPT, HCPC, Cash / Payment Collections, Financial Reporting / Analysis, Team Leadership & MentoringMy skills include…- Positively interacting with patients and visitors, employing positive attitude in answering questions and proposing best-fit care service solutions to meeting patient’s needs.- Serving as a client/patient advocate, supporting all pre-admitting, admitting and/or registration processes; obtaining demographic, financial information, and update the electronic record system.- Adept at working directly with leadership team, physicians, and staff to create a positive, nurturing healthcare operation. - Acting as bridge between hospital, patients, and outside agencies utilizing hands-on relationship style to earn the patients trust. Please feel free to connect with me today with any thoughts, comments, or questions. I love making new connections and providing details on how I can help your team achieve defined objectives! I look forward to hearing from you!
