Georgia Morris Email and Phone Number

The Project Coordinator supports the client teams in planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Coordinator will also define the project’s objectives and oversee quality control throughout its life cycle.Key Responsibilities:• Assist the client team in the development of project plans, schedules, and budgets.• Coordinate project activities, resources, equipment, and information.• Liaise with clients to identify and define project requirements, scope, and objectives.• Ensure that clients’ needs are met as the project evolves.• Monitor project progress and handle any issues that arise.• Create and maintain comprehensive project documentation, plans, and reports.Skills:• Excellent communication and negotiation skills.• Ability to work effectively both independently and as part of a team.• Competency in Microsoft applications including Word, Excel, and Outlook.• Knowledge of file management, transcription, and other administrative procedures.• Ability to work on tight deadlines.

-Met and exceeded expectations for Willis Towers Watson’s high standards of operational excellence and innovation. Implemented monthly billing processes by streamlining the department billing process, creating detailed spreadsheets, allowing project managers and account directors to improve operational performance. -Trained and mentored new team members on department processes. Lead training and developed training manual for billing and project maintenance processes for junior team members and team members with new billing responsibilities. -Demonstrated solid abilities in prioritizing and managing tasks within a fast-paced environment. Worked with financial team and leadership to deliver AR & revenue aging/reserve reports on a monthly basis, leveraging AR & revenue aging reports for reconciling project codes. Planned and coordinated conferences, creating videos and working with vendors. Provided editorial review of in-house documents and client deliverables. Assisted with team building initiatives and overall support for maintenance of organizational culture and team morale. -Excelled in handling challenging situations from both associates and clients. Analyzed client outstanding balances, managed collection activities on delinquent accounts, processing bad debt write offs as needed, updating reconciliations on a variety of client accounts and developed weekly and monthly reports for management on outstanding receivables and collection efforts. Assist all levels of associates in managing activities, including calendaring, meeting/event planning, travel logistics and expense management-Developed and enhanced knowledge in a broad variety of client cloud accounts payable systems. Ability to learn and use client cloud-based A/P systems with limited training, which allowed for electronic tracking of invoice statuses. These systems dramatically reduced late payments and bad debt reserves.

-Met and exceeded expectations for Greenpoint’s high standards of customer service excellence. Implemented monthly billing processes by streamlining the department billing process, creating detailed spreadsheets and managing database information for appraisal reviews to minimize client risk.-Developed and enhanced knowledge database management for company coordinators. Developed training for appraiser management and title escrow coordinators and updated approval process for database management.-Trained and mentored new team members on approval process and requirements for appraiser, attorney and tile/escrow databases. Recruited, hired, trained and supervised staff of 10 and implemented mentoring program that offered positive employee engagement.-Demonstrated solid abilities in prioritizing and managing tasks within a fast-paced environment. Supervised database maintenance of over 100,000 appraisers and title/escrow/attorneys for company use by developing an efficient approval process.-Excelled in handling challenging situations from both an employee and customer perspective. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.