Assisting the Branch Manager by leading and coordinating the branch team and the processes to maximize the business potential. Managing larger customer projects, providing advice on products, managing stock, and assisting with people and performance.

Responsible for the profit targets of the showroom, displaying current designs to encourage sales, training new showroom consultants, and building and maintaining relationships with Trade, Group Housing and Retail customers.

Coordinating the campaign, events and activities during the election period, and supporting local organisations as well as creating training programmes between elections. During both elections I was employed the party managed to increase their share of the vote, a council where the party was not active before claimed two seats on the council after the campaign I managed, and all other sections grew their share of the vote.

I was responsible for export sales and assisted customers, colleagues and production with solutions, drawings, acoustic facts, and prices. My experience with exports was especially valued with customs and delivery queries and helped establish contracts abroad. As the only employee with design abilities I could ensure the workshop had the information and drawings necessary to produce new products.✔ Create 3D drawings of solutions in pCon Planner✔ Edit images for Acoustic Art, source originals and help customers find suitable pictures. ✔ Update Website and Social Media✔ Translate documents, certificates, catalogues and website to English✔ Created and introduced automatic freight charges for more transparent tranport costs, quicker quoting process and simplified administration.✔ Introduced and updated image bank of company products✔ Introduced routine for handling complaints and claims and prepared training documents for colleagues

I was head-hunted to Vitsoe from the Conran Shop in order to develop their export sales. During my time at the company export sales grew from being a minor part to becoming the backbone of the company. We opened Vitsoe shops in Germany, USA and Japan, and could sell directly to major parts of the world. I was responsible for customer contact, planning, sales and export co-ordination, attracting new customers to the company and ensuring long lived relationships. Vitsoe is a company that valued sustainability before it became a thing, and where customer relationships are more than ticking a box. These things matter to me.

Held courses in interior design, teaching the participants how to make a mood board, draw up a floor plan, combine colours, materials and styles and draw this up in perspective drawings.

Advice customers, train new staff, liaise with manufacturers, warehouse and customer services.