End to end management of event ticketing, onsite solutions and virtual event projects for a portfolio of global clients.Consulting on configurations when designing the project's planner and attendee user-journey.Managing B2B relationships with vendors and suppliers.Liaising with internal Sales, Technology, Client Services and Customer Success teams to ensure project success.Global travel to events as a main point of contact for set-up and onsite technical troubleshooting.Providing software and hardware training for clients, onsite teams and internal resources.Temporarily acting as a Technical Consultant and product expert during company restructure.Mentor for new team members.

Global lead on registration system consolidation projects. Interacting with various teams within the business globally to ensure the effective build of the key finance, event template and custom salesforce integration pieces.Global admin and superuser for Cvent Event Management platform for The Economist Group, running trainings for new and existing global team members.Building of registrations websites, and management of all registrations for events globally, including the use of several registration platforms (Cvent, EBMS, Eloqua) and the main strategic database (Salesforce).Processing and overseeing of delegate revenues and payments and financial reporting.Building and distributing registration and revenue reports.Hiring, training and management of Customer Service Assistants, ensuring appropriate delegation during peak business season.Management of registrations and delegates on-site, including travel to international events. Building and executing HTML email campaigns using Eloqua Other ad hoc marketing activities, eg. Producing social media content and data analysis.

Manufacturing and selling luxury hand-made flower garlands. Webstore development and management. Social Media planning and implementation. Photographer on product shoots. Stock management and control.

Student ambassador during events.

Worked on a number of festivals as part of the ticket exchange team.