Georgia Kwan Email & Phone Number

Newcastle Upon Tyne, GB

• Act as the first point of contact and triage for all users of the SAC, offering initial information on advice and welfare matters.
• Receive and respond to all enquiries whether this be face to face, via email, booking form or telephone.
• Undertake and deliver a diverse range of administrative duties, including multiple diary management, minute taking and preparing and organising internal/external events for the promotion of the service.
• Responsible for all document management… Show more
• Responsible for all document management and the retrieval and logging of casework on a specialist Case Management System.
• Organise meetings, with relevant room bookings in a timely manner. Show less

• Maintaining high standards of customer service in a fast-paced environment
• Developing relationships with loyal customers through friendly interactions
• Handling money and card transactions in an accurate and fast manner
• Delegating jobs to colleagues in order for the shift to run smoothly

Key Responsibilities: - Showing online retailers their true potential - Developing and qualifying any new sales opportunities from generated leads- Identifying new business opportunities and engaging with them quickly and efficiently- Build key prospect relationships on a daily basis, employ a strategic approach, and advise and consult with prospects that.

• Checkout till trained, providing a high quality service to every customer
• Working promptly in order to fulfil online orders
• Delivering “Doorstep Deliveries” to vulnerable and elderly customers during the pandemic
• Covering Team Leader positions, organising breaks and delegating jobs to colleagues

• Leading ambassadors throughout the day ensuring events ran smoothly
• Conducting and organising interviews
• Reviewing Curriculum Vitae’s and cover letters for potential ambassadors
• Showing potential students and parents around the campus
• Applying customer service skills to every tour
• Empathising with potential students and understanding each new situation

• Creating digital content for the Lancaster Environment Centre
• Using Instagram as a method of promotion for the Department
• Organising and scheduling content uploads
• Enhancing the departments reputation, sharing positive experiences and showing an enthusiasm for Higher Education and Lancaster University
• Screening CVs and cover letters, and conducting interviews for potential candidates

Lancaster, United Kingdom

• Main duties include supervision of both bar and floor areas
• Assisting the Duty Manager on shift with operational tasks
• Dealing with customer problems where possible without escalating them to Management level
• Ensuring all tills are taken down correctly with little or no discrepancies
• An ability to delegate tasks effectively while still being part of the team
• Assisting with group interviews and the selection process

• Helping run The Sugarhouse promotional stand fortnightly
• Promoting up and coming nightclub events and handing out promotional freebies
• Creating content for The Sugarhouse Instagram account

• Empathising and listening to customers whilst being concerned and attending to their welfare needs
• Working on a bar and handling money in a fast paced environments
• Providing a high quality service to a student based clientele