• Act as the first point of contact and triage for all users of the SAC, offering initial information on advice and welfare matters.• Receive and respond to all enquiries whether this be face to face, via email, booking form or telephone. • Undertake and deliver a diverse range of administrative duties, including multiple diary management, minute taking and preparing and organising internal/external events for the promotion of the service. • Responsible for all document management… Show more • Act as the first point of contact and triage for all users of the SAC, offering initial information on advice and welfare matters.• Receive and respond to all enquiries whether this be face to face, via email, booking form or telephone. • Undertake and deliver a diverse range of administrative duties, including multiple diary management, minute taking and preparing and organising internal/external events for the promotion of the service. • Responsible for all document management and the retrieval and logging of casework on a specialist Case Management System. • Organise meetings, with relevant room bookings in a timely manner. Show less

• Maintaining high standards of customer service in a fast-paced environment• Developing relationships with loyal customers through friendly interactions• Handling money and card transactions in an accurate and fast manner• Delegating jobs to colleagues in order for the shift to run smoothly

Key Responsibilities: - Showing online retailers their true potential - Developing and qualifying any new sales opportunities from generated leads- Identifying new business opportunities and engaging with them quickly and efficiently- Build key prospect relationships on a daily basis, employ a strategic approach, and advise and consult with prospects that Visualsoft are the best provider for their eCommerce platform and digital marketing

• Checkout till trained, providing a high quality service to every customer• Working promptly in order to fulfil online orders• Delivering “Doorstep Deliveries” to vulnerable and elderly customers during the pandemic • Covering Team Leader positions, organising breaks and delegating jobs to colleagues

• Leading ambassadors throughout the day ensuring events ran smoothly• Conducting and organising interviews • Reviewing Curriculum Vitae’s and cover letters for potential ambassadors• Showing potential students and parents around the campus • Applying customer service skills to every tour• Empathising with potential students and understanding each new situation

• Creating digital content for the Lancaster Environment Centre • Using Instagram as a method of promotion for the Department • Organising and scheduling content uploads• Enhancing the departments reputation, sharing positive experiences and showing an enthusiasm for Higher Education and Lancaster University • Screening CVs and cover letters, and conducting interviews for potential candidates

• Main duties include supervision of both bar and floor areas• Assisting the Duty Manager on shift with operational tasks • Dealing with customer problems where possible without escalating them to Management level• Ensuring all tills are taken down correctly with little or no discrepancies• An ability to delegate tasks effectively while still being part of the team• Assisting with group interviews and the selection process

• Helping run The Sugarhouse promotional stand fortnightly • Promoting up and coming nightclub events and handing out promotional freebies • Creating content for The Sugarhouse Instagram account

• Empathising and listening to customers whilst being concerned and attending to their welfare needs• Working on a bar and handling money in a fast paced environments • Providing a high quality service to a student based clientele