Business Manager l 20West, Mount Prospect, IL & Maple Street Lofts, Mount Prospect, IL• Property Manager of two luxury rental properties for the same ownership group (20West – 71 units and Maple Street Lofts – 192 units). Third property (64 units) coming online in April 2024.• Manage a team of 5 individuals, including two leasing personnel, two maintenance technicians and one assistant manager. • Responsible for bringing both properties from lease-up to stabilization. Conducted hard hat tours during pre-leasing stages and accountable for property becoming 30% leased prior to DOA and becoming 100% leased circa 1 year anniversary, consistently bringing the property ahead of projected occupancy and leasing budget.• Assisted with creating annual budgets and prepare monthly financial reports.• Initiate, receive bids and prepare vendor contracts. Receive and process all payables adhering to budgets.• Develop and execute marketing initiatives and monthly leasing plans to fulfill the communities leasing potential.• Utilize Revenue Management system to push rents, manage lease expirations and ensure positive rent trade-outs on renewals.• Foster positive environment and relations with residents, responding to and resolving resident complaints, planning and executing resident events.

Property Manager l 20 West, Mount Prospect, IL• Assumed full responsibility as property manager in a one-person office for 71-unit luxury rental property.• Responsible for all leasing, prospect follow-up and collaborating with construction in regards to completion and delivery of units to ensure flawless move-ins. • Initial set up and integration of building systems including Butterfly entry system, Luxer package room, fob systems, etc.• Scheduled and conducted hard-hat tours with prospects in construction phase.• Heavy emphasis on marketing initiatives; including restaurant walks (rack card distribution), broker office visits and e-blasts, Metra platform visits (Arlington Heights, Palatine and Mount Prospect), community outreach through membership with the Chamber of Commerce and Mount Prospect Downtown Merchants Association (participated in activities such as Fall Festival/Oktoberfest, Trick or Treat candy line), social media posts (Facebook, Instagram), assisted in development of direct mailers and targeted properties, etc.• Organized and executed Grand Opening party for over 100 guests; coordinating with Chamber of Commerce and Village of Mount Prospect. Integrated participation by most downtown local businesses/restaurant owners giving the Grand Opening a Mount Prospect touch.

Property Manager | Indian Trail Apartments, Addison, IL• Assumed full responsibility as property manager for 19 building/200 unit/11-acre affordable housing rental property, maintaining occupancy at 96% or higher. Multi layered programs, including Tax Credit, Section 236, Section 8 and market rate units. Received, processed and deposited monthly rents in excess of $250k. • Hired and managed a team of five; including one leasing agent, one assistant manager, and three maintenance technicians.• Monitored, approved and processed vendor invoices and successfully maintained budget parameters. Assisted Regional Manager and corporate staff in developing annual budgets.• Preparation and distribution of various weekly and monthly reports, including traffic, recertification tracking, month end and ESUM.• Successfully conducted property/unit preparations for annual village inspections and REAC Inspections. • Worked with DuPage Housing Authority to receive and post approximately $30k/month rent payments.• Responsible to post scheduled billing, utilities (Yes Energy), application of late fees, damages, etc.• Worked with police department and private security company to improve security issues on the property.• Hired vendors and contractors for regular maintenance and capital improvements such as roofing, balconies, paving, etc.• Evergreen Outstanding Property Management Personnel, 2015• Camme Award Recipient, Best On-site Manager – Affordable Community, 2015• Evergreen Most Improved REAC Score Award, 2018.

Property Manager | Buffalo Creek Apartments, Buffalo Grove, IL• Assumed full responsibility as property manager for 10 building/154 unit residential rental property, maintaining occupancy at 96% or higher over a year while keeping rents competitive with market. Received, processed and deposited monthly rents in excess of $155k. • Hired, managed and directed team of four; including one leasing agent, two maintenance technicians and one cleaning technician. Conducted all trainings, daily operations meetings and monthly safety meetings.• Showed units to prospective renters. Processed applications using LexisNexis, verified all information and approved applications. Conducted employer verifications and past rental history verification. • Monitored, approved and processed purchase orders and invoices to successfully maintain parameters set forth in budget. Assisted owners and corporate office to project, develop, and maintain annual budget.• Preparation of various weekly and monthly reports including Traffic Reports, Monthly Market Analysis Study Report, End of Month Reports and Lease Management Report. Marketing: Instrumental in raising the property’s ratings on multiple apartment ratings websites.• Developed, implemented and enforced several policies; including parking guidelines and regulations which eliminated parking issues, an occupancy standards policy and a pet policy.• Worked with village and county personnel in regards to permits and programs including the Village Rental Inspection Program, pool regulations, etc.• Hired, coordinated and scheduled contractors and vendors for basic operations and turns. Also, coordinated and supervised major renovations to interior of units and common areas. Coordinated and supervised major capital improvements such as installation of new roofing, siding, windows and doors, and repair and painting of balconies.• Highly focused on delivering superior customer service to current, past and prospective residents.

Asst. Property Manager l Leasing Agent l Buffalo Creek Condominiums, Buffalo Grove, IL• Under direction of Receiver and bank representatives, focused on retention of current renters and to show, make-ready and lease over 80 vacant apartments. Community was approximately 52% vacant upon start of employment. By August 2011, property was 98% occupied and on the market for competitive sale. Property purchased by Varin Property Management. Offered and accepted the position of Property Manager with the new owners of the property.• Duties included rent collection (over 50K was received monthly in cash), obtaining new and renewal leases, processing maintenance requests, showing apartments and accepting applications. Worked independently with one visiting maintenance supervisor and one maintenance technician.

Sales & Marketing l Administrative • Held several positions with the company and worked at several locations/properties including Southgate on the Glen (Glenview), South Commons (Deerfield), The Design Center (Glenview), corporate office and remotely.• Assistant to Sales/Marketing Manager, Executive Assistant to Vice President and Assistant to Vice President. While at new construction properties, duties included greeting customers, showing property, viewing available lots, touring homes both under construction and models, processing reports and other miscellaneous administrative tasks.

Executive Assistant l Closing Coordinator l Asst. Property Manager – Commercial • Executive/Administrative Assistant to General Manager, Operations Manager, Comptroller, Assistant General Manager and Vice President. Also, processed closing documents for 6-10 residential properties and managed Certificates of Insurance for thousands of vendors. Served as liaison between and assisted several departments including Executive, Corporate, Sales, Purchasing, Accounting and Construction/Production.