Georgia Scott Email & Phone Number

London, Gb

London, Gb

London Area, United Kingdom

London, England, United Kingdom

HR Coordinator

London, United Kingdom

Colchester, United Kingdom

• Leading recruitment process through sourcing and reviewing CV’s, arranging interviews and making decisions as to the hiring of staff• Sending and letter of offer and filling out new starter forms for new reception employees• Creating a training manual and implementing it with all new staff • Taking minutes in disciplinary meetings and being a witness for termination of employment • One to one meetings with the reception staff and spa manager • Being available for staff via email when not on shift • Training of new and existing staff • Managing a team of 6 receptionist • Supervision of all members of staff on shift including reception/fitness and beauty when duty manager ( up to 12 people)• Conducting back to work meetings following absence via our HR system PeopleHR • Implementing new work procedures and ensuring the whole reception team meet them • Attending Head of Department meetings every quarter alongside my line manager • Sorting the rota and shift/sickness cover for receptionist • Handling complaints from customers • Running weekly meetings for the team• Attending manager meetings once a week • Managing the Spa diary daily • Organising training rooms for Reception and Beauty Therapists for in house training

Colchester, United Kingdom

• Greeting Customers into spa/spa days/Ensuring quality and customer satisfaction• Dealing with Enquiry’s for all areas of Peake Fitness (Spa/Make-up/Gym/Hotel and Membership) via Email/telephone and in person• Carrying out Make up Stock Take on a monthly Basis• Collating figures for Therapist Utilisation Report and entering data onto Microsoft Excel • Make up Application • Marketing of Make up Service via Social Media/Leasing with Sales team and Spa Manager• Cashing up Reception and Peake bar tills at end of shift/Close down of Spa• High ability to multi task and organise